Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keisha Barnes

Converse,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Therapy Resource Assistant- REMOTE

Ensign Services Inc.
San Antonio, TX
06.2023 - Current
  • Managed workflow processes for authorization requests, including routing documents and tracking progress.
  • Review of all Medicaid residents’ MESAV to show service authorization, and eligibility
  • Performed administrative duties such as filing, copying, scanning, faxing.
  • Conducted interviews with potential candidates for Authorization Coordinator positions.
  • Participate in weekly meetings to discuss changes in third party vendors, and discussed updated portal changes.
  • Implemented strategies to improve the efficiency of the authorization process.
  • Collaborated with other departments within the organization to ensure timely completion of authorizations.
  • Updated spreadsheets and other document filing systems.
  • Reviewed and approved authorization requests according to established criteria.
  • Maintained accurate records of all authorizations in the system.
  • Reporting issues with specific payers to Team Lead, so that issues are addressed timely.

Administrative Assistant- Rehab

Ensign Services Inc.
San Antonio, TX
06.2021 - 06.2023
  • Provided physical therapy modalities, such as ultrasound, electrical stimulation and hot and cold packs, to reduce pain and improve muscle strength.
  • Conducted therapeutic exercises with patients to increase range of motion, flexibility and coordination.
  • Maintained accurate records of treatments provided to each patient.
  • Coordinated communication between therapists, physicians, family members and other healthcare professionals involved in a patient's care plan.
  • Assisted with administrative tasks such as scheduling appointments or completing insurance forms.
  • Attended team meetings regularly to discuss current cases or changes in protocols.
  • Maintained and stocked equipment used in physical therapy and occupational therapy treatment areas.
  • Transferred and transported patients from one area to another area.

  • Documented and filed patient health reports and charts.
  • Utilized computer system to update records with insurance cards, credit card numbers and personal information.

Admissions Coordinator

Ensign Services Inc.
San Antonio, TX
05.2021 - 11.2021
  • Assisted in the review of applications, transcripts, and other documents for admission decisions.
  • Developed and implemented strategies to improve the admissions process.
  • Maintained accurate records of admissions data and statistics.
  • Provided administrative support to the finance department staff as needed.
  • Created spreadsheets using Microsoft Excel to track expenses, payments, revenue and other financial data.
  • Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
  • Collaborated with internal staff members such as Billing Specialists, Medical Coders., to resolve any discrepancies in patient's insurance information.
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Accessed third-party insurance databases to identify coverage of benefits.
  • Navigated through multiple online systems to obtain documentation.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Answered telephones and directed calls to appropriate medical or adminstrative staff.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.

Rehabilitation Technician

Senior Rehab Solutions -The Vintage Rehabilitation
Dallas, TX
06.2014 - 11.2019
  • Assisted physical therapists with patient treatments and exercises.
  • Utilized computer systems such as Point Click Care, Simple LTC, and Rehab Optima to obtain medical records, and to upload clinicals such as Evaluations and Medical Orders for Treatment.
  • Helped transport frail or disabled patients to different treatment areas.
  • Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
  • Supported therapists with splinting, bracing and casting and provided care instructions to patients.
  • Answered phones, copied documents and updated schedule boards.
  • Documented and filed patient health reports and charts.
  • Reported any changes in the condition of the patient to the supervising therapist immediately.

Retail Sales Associate

Aafes Military Clothing Sales
Dallas, TX
04.2005 - 09.2010
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Handled customer complaints in a professional manner.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Maintained records related to sales for store management.

Education

Associate of Arts - Liberal Arts And Sciences

St. Philip's College
San Antonio, TX
12-2017

Skills

  • Administrative Support
  • SimpleLTC, MESAV
  • PASSR submissions
  • Point Click Care
  • Rehab Optima
  • Microsoft Teams
  • Microsoft Office and Docusign
  • Word Processing
  • Recruitment
  • Effective Planning
  • HIPPA
  • Excel Reports
  • Data Entry
  • Clerical Support
  • Spreadsheet Management
  • Smartsheet

Timeline

Therapy Resource Assistant- REMOTE

Ensign Services Inc.
06.2023 - Current

Administrative Assistant- Rehab

Ensign Services Inc.
06.2021 - 06.2023

Admissions Coordinator

Ensign Services Inc.
05.2021 - 11.2021

Rehabilitation Technician

Senior Rehab Solutions -The Vintage Rehabilitation
06.2014 - 11.2019

Retail Sales Associate

Aafes Military Clothing Sales
04.2005 - 09.2010

Associate of Arts - Liberal Arts And Sciences

St. Philip's College

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Keisha Barnes