- Music
- I like working with my hands and fixing things
- Gardening
- Reading
- Dance
- Personal Development and Self-Improvement
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Digital Art and Animation
- Learning new cooking techniques and expanding my culinary skills
- Baking
- Dancing
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Watching Movies and TV Shows
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Drawing and Painting
- Cooking
Keisha Bass
Baltimore,Maryland
Summary
Experienced healthcare professional with a focus on delivering exceptional patient care. Strong customer service and communication skills. Dedicated to creating a compassionate and efficient healthcare environment. Expertise in making a positive impact, seeking a healthcare position to utilize these skills and contribute to the team.
Overview
25
25
years of professional experience
Work History
Housekeeper
University of Maryland Medical Center
12.2023 - Current
- Inspect and maintain the sanitation of rooms and receptacles
- Clean and disinfect patients’ rooms, operating rooms, emergency rooms, staff offices, restrooms, and other common areas
- Properly disposing of general, biohazard, and chemical trash
- Maintain the cleanliness and the appearance of the hospital floors
- Prepare rooms for the new admissions by thoroughly cleaning and sanitizing the room
- I also change the linen in each room
- Identifying and reporting any maintenance issues
- Adhering to the strict infection control protocols to minimize the risk of hospital-acquired infections
Barista -Starbucks
TBest- Delta Marriott Hotel
12.2022 - 10.2023
- Prepared and served drinks
- Worked the register as a cashier
- Provided extraordinary customer service to customers
Server-Cinnamon Tree Restaurant
TBest- Delta Marriott Hotel
12.2022 - 10.2023
- Prepped restaurant for service
- Served drinks and food
- Delivered checks and collect payments
- Arranged table settings
- Provided excellent customer service
- Stocked drinks, emptied napkin trays, and refilled condiments
- Greeted customers and recommended items on a menu
- Kept tables clean and sanitized
- Memorized guests’ names and their orders
Backline Cook
Hardee's Southgate
01.2021 - 05.2023
- Prepared and prepped food for item fulfillment, including but not limited to: toasting buns and assembling sandwiches based on customer orders, stocking vegetables and sauces, and grilling and frying foods, while maintaining the cleanliness of the kitchen area
- Followed and maintained safety in the kitchen, working efficiently to produce orders while maintaining presentation standards
- Cleaned and sanitized the kitchen as needed to prevent cross-contamination and to make room for other items
Seamstress
MCE
06.2012 - 07.2021
- Produced uniformed shirts and pants for correctional institutions utilizing double stitch, 3 to 5 needle, and single needle stitch as required
- Followed instructions and made efforts to produce quality goods including laundry bags, handkerchiefs, and flag work
- Collaborated with team members to meet production goals for the week
CES Security
11.2001 - 06.2002
- Checked and admitted visitors into a building, patrolled the premises at regular intervals, and responded to any distress calls and alarms
- Monitored safety, enforced rules, and responded to security problems
Housekeeper
St. Joseph Medical Center
01.2001 - 07.2001
- Inspected and maintained restrooms, event spaces, corridors, offices, suites, lobbies, escalators, elevators and exterior building grounds
- Executed cleaning services to rooms following patients' discharge, cleaned and disinfected patients’ rooms
- Maintained public restroom facilities, ensured that restrooms were fully stocked, countertops were kept clean, emptied waste receptacles as needed, and floors were kept in a safe and clean condition
Education
Associate’s Degree - Business Administration- Management Concentration
Strayer University
09.2024
American Studies
Goucher College
07.2020
Skills
- Effective team collaboration
- Sanitation management
- Service Excellence
- Domestic cleaning expertise
- Background in customer service
- Service excellence commitment
- Effective communication skills in both speech and writing
- Expertise in deep cleaning
- Service-oriented
- Strong physical endurance
- Efficient disposal methods
- Hospitality management skills
- Chemical safety protocols
- Quality control expertise
- Effective multitasking
- Thorough in reviewing tasks
- Sanitation techniques
- Detail-oriented professional
- Guest room preparation
- Dedicated professional
- Effective time management
- Effective team collaboration
- Customer-focused demeanor
- Advanced problem-solving
Interests
Timeline
Housekeeper
University of Maryland Medical Center
12.2023 - Current
Barista -Starbucks
TBest- Delta Marriott Hotel
12.2022 - 10.2023
Server-Cinnamon Tree Restaurant
TBest- Delta Marriott Hotel
12.2022 - 10.2023
Backline Cook
Hardee's Southgate
01.2021 - 05.2023
Seamstress
MCE
06.2012 - 07.2021
CES Security
11.2001 - 06.2002
Housekeeper
St. Joseph Medical Center
01.2001 - 07.2001
American Studies
Goucher College
Associate’s Degree - Business Administration- Management Concentration
Strayer University
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