Summary
Overview
Work History
Education
Skills
References
High School Colorguard Instructor
Timeline
Generic

Keisha Brown-Munker

York,PA

Summary

Well-qualified Human Resource Specialist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further war fighter goals. Ready to leverage training and experience to take on new professional challenges within DLA.

Overview

16
16
years of professional experience

Work History

Human Resources Specialist (SECRET CLEARANCE)

DLA/DDSP
06.2021 - Current
  • Independently develops and administers the Workers Compensation Program for DLA activities
  • Serves as the technical expert in the resolution of complex or controversial cases or issues
  • Independently establishes continuing cooperative relationships with the Department of Labor and other organizations to provide program information and coordinate program requirements
  • Contacts also include those with Safety and Occupational Health Staff; private physicians retained by employees, and military medical officers to obtain prognosis and determine employability, private physicians selected for second opinion medical evaluations; and State Rehabilitation Counselors to coordinate job placement and retraining of injured workers
  • Performs case management and program evaluation to promote integrity of the program and reduce long-term rolls
  • Ensures individuals who receive workers compensation and continuation of pay are properly entitled to receive payments
  • Directs or personally conducts local investigations to develop case facts on questionable claims, as required
  • Evaluates controversial compensation claims
  • Analyzes circumstances of claim, injury records, medical evaluations, etc., and determines most effective course of action for handling the case with ultimate objective of returning employee to safe and productive employment as soon as possible or to resolve fraudulent claims
  • Prepares and presents DLA's position on controversial cases resulting in Congressional inquiry and/or those which are to be controverted to Department of Labor, Office of Workers Compensation Programs (OWCP)
  • Develops new or modified systems, methods, or guides to support program operations
  • Develops instructions and procedures to update or implement changes in the Workers Compensation, Light Duty, or Return to Work programs
  • Provides technical guidance to team members who perform investigations and claim processing
  • Also provides guidance to the various activity representatives who coordinate the Light Duty Program for their respective organizations
  • Advises managers and employees regarding rights, responsibilities, policies and procedures of the Workers Compensation Program
  • Develops and presents comprehensive statistical and analytical reports for use in evaluating program costs and trends, and effectiveness of the program
  • Devises curriculum and conducts formal training for all levels of supervisors and managers
  • Provides advice to activity Commanders, agency senior level managers, Occupational Safety and health managers, and Comptroller personnel on quarterly FECA claims, costs and trends
  • Initiates action to correct errors identified in DOL quarterly compensation rolls
  • Provides regular statistics to the serviced activities regarding cost containment initiatives, success in controversion of claims.

Administrative Assistant

DLA/DDSP
07.2019 - 06.2021
  • Provide technical guidance and assistance on requirements, regulations, and procedures affecting operational areas and serves as the injury compensation technical expert
  • Provide technical guidance and documentation to team that performs injury compensation investigations and claim processing
  • Analyze a variety of statistical and technical data pertaining to operations and administrative functions
  • Take part in the processing of forms for division worker's compensation claims and responding to employee correspondence and inquiries of their claim
  • Monitors and provides meaningful assistance in areas of personnel, management, training, operating procedures, and work distribution
  • Prepares operating procedures and submits recommending changes of local regulations to appropriate personnel
  • Develops and monitors administrative procedures for new and special projects/programs
  • Monitors and administers the Workers' Injury Compensation, Light Duty, Return to Work, and FMLA program for Defense Logistics Agency Inventory Integrity Branch
  • Reviews administrative operations, recommending changes to improve productivity and increase efficiency.

Lead Supply Technician (SECRET CLEARANCE)

DLA/DDSP
01.2019 - 07.2019
  • Distributed and balanced the workload among employees and assured timely accomplishment
  • Trained new leads in proper use of DSS transactions
  • Monitored status or work in progress, made adjustments as necessary, and informed supervisor of problems or potential delays
  • Instructed employees on work processes and made available written instructions, reference materials and supplies
  • Gave on-the-job training to new employees in accordance with established procedures and practices
  • Answered questions of other employees on procedures, policies, directives, etc., and obtains needed information on decisions from supervisor on problems that occur
  • Reviewed completed work to assure that supervisor's instructions or work sequence, procedures methods, and deadlines were met
  • Created teaching manuals for individuals to train in DSS
  • Manipulated and extracted required data to determine the cause and sources of problems and recommended actions to be taken
  • Developed historical and status information showing progress being made, problems encountered, corrective measures and rationale for decisions made
  • Amended or rejected work not meeting established standards refers to supervisor questions on matters not covered by standards and problems in meeting performance standards
  • Performed Causative Research: Performed extensive and exhaustive causative research to resolve critical inventory discrepancies
  • Performed research for discrepancies that met department and agency criteria for causative research such as discrepancies above an established threshold dollar value
  • Reviewed transaction histories and ledgers including those that occurred during the last completed inventory; the last location reconciliation; supporting documentation; catalog change actions; shipment discrepancies; unposted or rejected documentation; Reports of Discrepancy (ROD) files; project manager records; and any other sources where errors can be identified and traced
  • Determined the causes of discrepancies and made appropriate adjustments to correct inventory records and documents
  • Performed follow-up research to assure that all adjustments have been processed correctly.

DPW - Distribution Process Worker

DLA/DDSP
05.2017 - 01.2019
  • Performs one or more of the following receiving, warehousing and/or packing operations:
  • Receives, unloads, and processes incoming shipments reporting over, short, or damaged conditions. Checks and visually and physically examines a variety of incoming material. Assembles items into groups based on information shown on the receiving vouchers and segregates materials according to such factors as condition, type of transaction, or property class and routes along appropriate processing lines. Selects, stores, stacks, palletizes items based on their use, size, shape, quantity, and possibility of contamination. Fills requisitions, work orders, or requests for materials, tools, or other items.
  • Selects items for shipment or issue verifying or preparing documentation either manually or by using automated equipment. Checks lists showing stock identification changes to insure that the proper items are selected and assembled for issue. Assembles items for shipment in the loading area according to information provided on the shipping requests, and checks the condition of shipping containers prior to loading. Uses pallet measuring gages to insure the proper heights and widths of pallet loads, and that shipments are properly loaded onto the right conveyances.
  • Completes and signs shipping and receiving reports. Keeps record of materials or items received or distributed. Counts types and quantities of items during inventories, and maintains tally listings during the count. Recounts or searches other storage locations to assist in determining the basis for over, short, or misplaced item. Directly responsible and accountable for inventory accuracy when performing those tasks/assignments which directly affect it. Rewarehouses material in accordance with the depot master storage plan.
  • Used computers and keyboards to receive and transmit pick and stow data into the Distribution Standard System (DSS). Works in automated or non automated warehouses, loading docks, and/or outside storage/staging areas. Loads and unloads shipments from trucks, and other material conveyances using fork lifts capable of lifting and moving materials weighing up to 10,000 pounds, manual pallet handtrucks, side loaders, tractors, and tugs in warehouses and performs routine operator maintenance. Must be licensed/certified to operate required equipment.
  • Used Radio Frequency (RF) handheld to determine picks. Picks by priority or by what has to be pulled in the area with emergency picks done immediately. Must also consider lower priorities that have not been packed in a reasonable amount of time. Prior to pulling stock, verifies information, checks shelf life where applicable to ensure correctness. If information is correct pulls stock and applies label, if incorrect, inputs discrepancy codes. May be required to do counts or inventory of an item or location. Cleans area and brings items to the pack area. When working with items such as cloth, cable, wire, etc., measures/weighs textiles to quantity requirements.
  • Received material designated for immediate shipment and scheduled for release. Ensures that information contained on the documents matches material to be shipped. Examines shipping documents to determine cargo loading requirements. Checks transportation control number, stock, quantity, weight, cube, priority and other codes describing material.
  • Scheduled and coordinated carrier pick up or delivery as appropriate. Reviews shipping documents for information such as destination, priority, and weight. Based on this information, determines if the package should be shipped by small package carrier, US Postal Service, or air or freight carrier. Performs visual inspection of the package for appropriate mailing address, correct packing techniques, etc. If incorrect mailing labels are attached, researches appropriate guidelines for correct address and affixes a new label. Packs or repacks package when required and selects the proper packing material to provide adequate protection. Operates parcel shipping machine, postage metering equipment and other automated equipment. Identifies and corrects discrepancies for misrouted/returned material.
  • Packs and repacks a variety of items for shipment utilizing a wide variety of standard packing materials, methods and techniques. Determines appropriate method of packing based on the type of commodity/item to be packed. Assures correctness of shipping document by checking stock number, nomenclature, quality, etc. Selects containers from a variety of standard sized containers. Determines types of cushioning materials or devices to use in order to prevent shifting or breakage of material/item being shipped. Ensures that stock being packed matches that requested and that proper quantity is packed. Takes appropriate action to correct errors where wrong stock or quantity has been sent to the packing area. Work may involve the use of such tools as tape dispensers, stapling and banding machines, strapping tools, and hammers. Stencils, labels, and places other identifying markings on containers.
  • Uses computer systems to accomplish the following duties: process receipts and stow material; identify and work discrepancies in picks, receipt, packs and stows; take corrective action and make suggestions to work operations; performs inquiries to resolve receipt problems and to identify material and/or match material requirements to national stock number (NSNs). Operates and performs maintenance on a variety of both manual and automated equipment.
  • Operates one or more of the following materials handling equipment which includes, but is not limited to, fork lifts with a lift capability of lifting loads weighing up to 10,000 pounds, warehouse tractors, stock selectors, etc., to move, transfer and/or transport material. Materials of various sizes and weights are off-loaded from tugs and flatbeds are moved to staging lanes, various locations to and from pallets, or onto carrier container for shipment. Vehicles are normally operated in areas having smooth surfaces, and occasionally, may be operated in a confined, highly congested area. Ability to obtain a license/certification to operate materials handling equipment. Performs driver maintenance in accordance with established rules and regulations.

Vocational Program Specialist II/Case Management

Cumberland Perry ARC
08.2018 - 09.2018
  • Actively engage with trainees and their teams and monitor the trainee's progress in meeting their employment goals
  • Responsible for the development, implementation, and documentation of assessments, quarterly reviews, goal plans and other related paperwork
  • Advocate for Eligible consumers, assuring they are receiving necessary services and maximum benefits from the program
  • Provide specialized information, counseling, and assistance in Workers Compensation program for trainees with work-related injuries, while providing timely and effective assistance to activity managers and Eligible consumers
  • Ensure job searches are conducted, light duty is identified, and all other avenues of placement have been exhausted prior to recommending separation of the trainee from the program
  • Provide Intensive Vocational Rehabilitation Services, including but not limited to: Job Coaching, vocational or other training, including intensive job coaching, or travel training, and transportation, evaluation, including Functional Assessment, counseling, guidance, and referral to resources, and services to family members and caregivers
  • Schedule job interviews for Eligible Consumers and provide assistance and encouragement to Eligible Consumers to explore vocational goals, strengths, and problems
  • Provided recruitment and placement services for individuals and assigned organizations
  • Analyze complex recruitment actions, worked on troubleshooting and resolving the most difficult and complex problems that come with recruitment and placement
  • Facilitated mandatory placement programs similar to priority placement program (PPP), reemployment priority list (RPL) program, interagency career transition assistance plan (ICTAP), and the agency career transition assistance plan (CTAP)
  • Performed case management and program evaluation to promote the integrity of the Worker's Injury Compensation program
  • Schedule job interviews for Eligible Consumers
  • Participate with Adult Mental Health Division Case Manager in the creation and completion of ISPs with and for Eligible Consumers, which set forth vocational goals, interventions, and performance measures
  • 48 WPM qualified typist.

Treatment Division Intern

Department of Drug and Alcohol Programs of Pennsylvania
01.2018 - 05.2018
  • Create travel orders, itineraries, briefings and compiled statistical data and ensured appropriateness of content, grammatical accuracy, literary flow, and made sure it would adhere to policy and state guidelines
  • Organize and coordinate video teleconferences
  • Research halfway house data and information and compiling it into a variety of databases to produce decision-making reports and statistics that directly impacted grants given to the organization
  • Use Excel spreadsheet to compile data recorded from PA SAFE hotline to assess the needs of the communities throughout the state as far as funding, manpower, healthcare systems, etc
  • Provide analytic financial management support to the finance office and business analysts
  • Create charts using data to compare months and years of data and conduct extensive research for information pertaining to complex transactions and assembling them into different formats
  • Assist with budget analysis and performing preliminary financial analysis to accomplish analytic financial management support functions
  • Responsible for establishing and maintaining usable charts and coordinating, collecting, compiling, and evaluating data as well as notes to be presented to members during meetings in the form of records, reports and policies
  • Use basic financial processes, regulations and internal Standard Operating procedures for processing and posting financial transactions and payroll communications
  • Use office file arrangement to file and retrieve financial information and maintain suspense records in accordance with office filing procedures
  • Work with team members to perform preliminary financial analysis
  • Working with lawmakers and providers to educate families in how to assist and gain assistance for those in their family who are addicted and obtain medical care information needed for treatment
  • Collaborated with stakeholders to establish and reform grants that provided state funding to certain rehabilitation programs for halfway houses, prevention initiative, and treatment
  • In charge of maintaining attendance log (Kronos) and time sheets to submit to payroll.

Autism and Behavioral Support Teacher

New Story
08.2016 - 05.2017

Aircraft Electrical and Environmentalist

PA Air National Guard
12.2008 - 04.2014

Education

Master's Degree - Pastoral Counseling in Addiction and Recovery

Liberty University
Lynchburg
05.2020

Bachelor's Degree - Psychology

Liberty University
Lynchburg, VA
05.2018

Skills

    • Customer Relations
    • HR policies and procedures
      • Training and mentoring
      • Training development

References

  • Dennis Turnage, Inventory Integrity Division Chief, DLA/DDSP, 717-770-4562
  • Barrie Smith, Inventory Deputy Division Chief, DLA/DDSP, 717-770-7347
  • Todd Dolan, Supervisory Human Resources Specialist, DLA/DDSP, 717-770-4355

High School Colorguard Instructor

Teaching kids from 8th grade through 12th grade how to perform in marching band as well as indoor colorguard shows. Managing time spent on certain areas to improve the development of rhythm and skill to put a product out that scores positively from the adjudication panel.

Timeline

Human Resources Specialist (SECRET CLEARANCE)

DLA/DDSP
06.2021 - Current

Administrative Assistant

DLA/DDSP
07.2019 - 06.2021

Lead Supply Technician (SECRET CLEARANCE)

DLA/DDSP
01.2019 - 07.2019

Vocational Program Specialist II/Case Management

Cumberland Perry ARC
08.2018 - 09.2018

Treatment Division Intern

Department of Drug and Alcohol Programs of Pennsylvania
01.2018 - 05.2018

DPW - Distribution Process Worker

DLA/DDSP
05.2017 - 01.2019

Autism and Behavioral Support Teacher

New Story
08.2016 - 05.2017

Aircraft Electrical and Environmentalist

PA Air National Guard
12.2008 - 04.2014

Master's Degree - Pastoral Counseling in Addiction and Recovery

Liberty University

Bachelor's Degree - Psychology

Liberty University

Similar Profiles

CREATE PROFILE
Keisha Brown-Munker