Keisha Colon

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• Cultivated warm relationships with regular customers.

• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
• Cross-trained and provided backup support for organizational leadership.

• Watched dining area staff to evaluate server loads and calculate accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.

• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted manager in all aspects of business operations.