Keisha Dollison
East Orange,NJ
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability, and taking pride in job well done.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Matron
Durst Organization
Manhattan, NY
01.2025 - Current
- Responded promptly to all customer complaints regarding cleanliness issues.
- Transported trash bags to designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Scrubbed walls to remove scuff marks or stains.
- Emptied trash cans and replaced liners as needed.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Provided assistance with laundry services when needed.
Security Officer
Durst Organization
Manhattan, NY
06.2009 - 01.2016
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided escorts for visitors as needed throughout the facility.
- Assisted with crowd control during large events held at the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Confirmed visitor identification prior to granting entry into the building.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Education
Business and Technology
Erasmus Hall Campus
Brooklyn, NY06-2006
Skills
- Access control
- Emergency response
- Crowd management
- Incident reporting
- Conflict resolution
- Customer service
- Team collaboration
- Good communication skills
Languages
English
Professional
Certification
- Phlebotomy certiication
Affiliations
- Reading
- Watching and creating content of value and purpose
- Generosity giving a helping hand to those in need
References
References available upon request.
Timeline
Matron
Durst Organization
01.2025 - Current
Security Officer
Durst Organization
06.2009 - 01.2016
Business and Technology
Erasmus Hall Campus
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