Keisha Donald
Landover,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
31
31
years of professional experience
Work History
Shred/Recycle Specialist
Aries Enterprises LLC – Shredding/Recycling Center
06.2012 - Current
- Sort documents for shredding by color and consistency of weight
- Pick up cardboard from various clients
- Sort cardboard by size and process through the baler machine, making the same size bales for recycling and distribution
- Operate forklift removing cardboard from the baler machine for recycling and distribution
- Assist on the shred truck for community shredding, operating the shredding machine and assisting with questions reference shredding
- Responsible for keys for closing at the end of the work day
- Train new employees on various machines and duties
- When needed perform other duties and also work overtime.
Customer Service Cashier
Giant Food Stores
02.2014 - 11.2016
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Redeemed coupons to discount purchases.
- Answered product questions using knowledge of sales and store promotions.
Aquatics Specialist/Sales Associate
Petco – Pet Supplier
09.2008 - 01.2012
- Aquatics Specialist: Provided customer assistance with knowledge and guidance on how to maintain the type of fish purchased
- Prepared paperwork, purchasing various types of fish and supplies from vendors
- Maintained Aquatics Department, daily feedings, kept an inventory of each type of fish, cleaned tanks weekly (scrubbing and water change), maintained shelves with stock and supplies, kept area clean and presentable for customers.
- Sales Associate: Provided customer assistance on sales floor and cash register
- Assisted customers with knowledge and guidance on various small animals, (snakes, hamsters, rats, mice, ferrets, guinea pigs, and birds, etc.)
- Fed animals daily, cleaned tanks and cages weekly
- Cared for sick and injured animals, (administered medications and transported to vet when necessary)
- Maintained shelves with stock and supplies, kept area clean and presentable for customers
- Prepared register for store closing, (counting money, close-out paperwork and prepare bank for next sales day).
Customer Service Cashier
Giant Food Stores
02.2014 - 11.2016
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used POS system to enter orders, process payments and issue receipts.
- Set up new sales displays each week with fresh merchandise.
Title Recorder
Abstracts Ltd – Housing Title Company
11.2001 - 05.2008
- On a daily basis was responsible for opening office for business
- Prepared paperwork to process deeds, trusts, foreclosures, and other legal documents for recording in the Land Records Department of Prince Georges County
- Contacted various government departments, receiving information to finalize process before documents were recorded for public record
- On a daily basis, faxing, mailing, and fed-x documents to customers for approvals
- Assisted customers in person and via phone reference working documents and time lines
- When requested, delivered documents to customers
- Maintained and prepared paperwork for payment of services.
Operator/Cook/Cashier
White Castle
05.1998 - 10.1999
- Operated grill/fryer, preparing hamburgers, fish/chicken sandwiches, french fries, beverages, etc
- Worked front counter and drive-thru window, taking orders and payment on cash register
- Kept dining area clean and ready to receive customers
- At end of work day, closed register, cleaned, grill, fryer, and milkshake machine.
Server/Bartender
Tony Roma's
02.2000 - 10.2001
- Served customers with a friendly smile, with requested menu selections and beverages
- Prepared and processed payment (cash and credit card) on computer and cash register
- Kept designated area clean and tables prepared for customers
- Performed other duties as assigned (bartender, fry cook, dishwasher, etc.) At the end of shift, balanced receipts for closing and receive tips.
Machine Operator
Jersey Plastic Molders
01.1997 - 01.1998
- Operated a plastic injection mold machine making various plastic items
- Prepared items for packaging and delivery to various customers
- Operated various machines upon request.
Certified Nurse’s Aide
Rahway Geriatrics Center
12.1993 - 04.1996
- Cared for geriatric patients, assisted with a daily routine of bathing, shaving, dressing and feeding
- Sat bedside with patients, talking, reading, comforting also assisted with needed care.
Sales Associate
TJX Companies
01.2015 - 05.2022
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Security Officer
BEST Crowd Management
07.2022 - 08.2024
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
Graduated - undefined
Linden High School
Linden, NJ06.1994
Certified Nursing Assistant - undefined
Linden High Vocational-Technology
Linden, NJ06.1994
Skills
- Supply Management
- Emergency Response
- Customer Relations
- Quality Assurance
- Problem-Solving
- Multitasking
- Reliability
- Teamwork and Collaboration
- Adaptability and Flexibility
References
- Tashaun Brown 240-636-0062
- Sharlita Harris-Johnson 240-604-2865
- Isha Ware 240-501-1430
Timeline
Security Officer
BEST Crowd Management
07.2022 - 08.2024
Sales Associate
TJX Companies
01.2015 - 05.2022
Customer Service Cashier
Giant Food Stores
02.2014 - 11.2016
Customer Service Cashier
Giant Food Stores
02.2014 - 11.2016
Shred/Recycle Specialist
Aries Enterprises LLC – Shredding/Recycling Center
06.2012 - Current
Aquatics Specialist/Sales Associate
Petco – Pet Supplier
09.2008 - 01.2012
Title Recorder
Abstracts Ltd – Housing Title Company
11.2001 - 05.2008
Server/Bartender
Tony Roma's
02.2000 - 10.2001
Operator/Cook/Cashier
White Castle
05.1998 - 10.1999
Machine Operator
Jersey Plastic Molders
01.1997 - 01.1998
Certified Nurse’s Aide
Rahway Geriatrics Center
12.1993 - 04.1996
Graduated - undefined
Linden High School
Certified Nursing Assistant - undefined
Linden High Vocational-Technology
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