Keisha Francois
Somerset,NJ
Summary
I am a dedicated psychology graduate student with hands-on experience in experimental design and therapeutic techniques in clinical settings. Proficient in research methodologies, data analysis, and psychological assessment. Possess strong teamwork abilities and excel at contributing effectively to collaborative projects. Excellent communication, adept at fostering positive collaborative environment within interdisciplinary teams. Proactive communicator actively seeking a psychology-focused internship opportunity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Therapy Aide
Universal Behavioral Health Center
01.2022 - 11.2024
- Manage internal communication channels, including email newsletters and information boards, contributing to 13% increase in employee engagement.
- Develop and optimize purchase order procedures, reducing processing time by 15%.
- Provide meticulous calendar management for the CEO and production manager, ensuring efficient scheduling and timely communication.
- Promoted self-help skills among patients by teaching them daily living activities such as personal hygiene tasks or meal preparation.
- Provided compassionate support to patients during group therapy sessions, fostering a positive environment for growth and healing.
Research Assistant
Ima Clinical Research
02.2021 - 08.2024
- Contributed to diverse psychology research, supporting data collection, participant recruitment, literature searches, and research proposal development. Assisted in experiment design, stimulus creation, and equipment setup, conducted statistical analyses, and made valuable contributions to research papers and presentations, showcasing meticulous attention to detail and proficient writing skills.
- Efficiently recruited and scheduled 50+ participants for experiments, maintaining a 95% attendance rate through effective communication and rapport-building.
- Conducted intricate statistical analyses utilizing SPSS, deriving actionable insights from data and producing visual representations that contributed to a 20% increase in research outcome clarity
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Collaborated with multidisciplinary teams to develop innovative research methodologies and strategies.
Mental Health Support Worker
Positive Reset Mental Health Services
04.2023 - 02.2024
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Served as a reliable point of contact for families seeking updates on their loved one''s progress or needing additional resources.
- Delivered psychoeducational presentations at staff meetings or community events to increase awareness of mental health issues.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Assist clinicians with patient intake procedures and documentation
- Observe therapy sessions and participate in case discussions
- Maintain confidentiality and adhere to ethical guidelines in clinical practice
- Contribute to the development of psychoeducational materials for clients
Crisis Line Worker
True Life Care Mental Health
05.2021 - 05.2023
- Provided emotional support and resources to callers experiencing mental health crises
- Completed 40 hours of intensive training in crisis intervention and active listening techniques
- Maintained detailed call logs and referred callers to appropriate mental health services
- Managed high-stress calls effectively, utilizing active listening and problem-solving skills.
- Maintained up-to-date knowledge of crisis intervention techniques through ongoing professional development.
Outpatient Therapist Intern
Beautiful Minds
05.2019 - 04.2023
- Attended clinical supervision meetings with supervisor to discuss cases and receive feedback.
- Completed court ordered psychological evaluations when requested by legal authorities.
- Developed treatment plans and goals in collaboration with clients and other providers.
- Assisted clients with developing problem solving skills through role playing activities.
- Maintained accurate records of client progress utilizing electronic medical record system.
- Engaged in ongoing professional development activities such as attending trainings or workshops related to mental health topics.
- Provided massage or stimulation for therapy.
- Advised patients about in-home treatments and exercises to help ailments heal.
Clinical Psychology Intern
Acenda Integrated Health
03.2019 - 10.2022
- Assisted senior psychologists in client assessments and treatment planning, gaining insights into therapeutic techniques by observing therapy sessions.
- Actively contributed to case conferences, offering observations and intervention suggestions. Administered psychological tests under supervision, ensuring precise data collection. Collaborated with interdisciplinary teams, conducting literature reviews and synthesis research findings to enhance holistic client care.
- Streamlined client assessments and treatment planning, contributing to a 15% reduction in assessment process duration.
- Shared impactful observations and suggestions during case conferences, resulting in the implementation of 80% of proposed interventions for improved client progress.
- Presented findings from clinical research projects at conferences and seminars, fostering professional growth within the field of psychology.
- Provided case management services for clients with complex needs, ensuring timely access to resources and continuity of care.
Clinical Research Associate
Katalyst Healthcares & Life Sciences
11.2018 - 06.2021
- Recruited and screened 1,200+ participants for clinical trials, guaranteeing compliance with study protocols and ethical guidelines.
- Implemented standardized assessments and interviews for 50+ research participants, affirming data integrity and reliability.
- Executed quality control measures to maintain information accuracy, generating a 95% precision rate in data entry and analysis.
- Gathered and analyzed data for research projects, publishing peer-reviewed articles
- Supported development and delivery of department training to maximize success of clinical research.
Psychology Intern
Arista Counseling & Psychotherapy, Inc.
06.2018 - 11.2020
- Conducted professional psychological assessments to identify and document patients' current mental state and condition.
- Assisted in psychotherapy sessions and educated patients on different mental disorders and treatment options.
- Attended seminars, monitored patient progress, and contributed to the development of new treatment plans.
- Ensured exceptional patient experience and satisfaction by providing advice and support to family members.
- Completed administrative tasks and fulfilled additional responsibilities as delegated by supervisors.
- Worked with educational systems to provide services to students.
- Cultivated and maintained relationships in culturally-diverse communities.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Education
High School Diploma -
Franklin High School
Somerset, NJ05-2018
Bachelor of Arts - Psychology
Kean University
Union, NJ05-2023
Master of Arts - Professional Counseling
Seton Hall University
South Orange, NJ05-2025
Skills
- Crisis intervention
- Treatment planning
- Collaboration and teamwork
- Problem-solving
- Time management
- Documentation and record-keeping
- Ethical decision-making
- Flexibility and adaptability
- Group facilitation
- Conflict resolution
- Stress management
- Self-awareness and self-care
- Confidentiality & Ethical Practice
- Outcome Evaluation & Reporting
Accomplishments
Dean's List Recipient: at Kean University Spring (3/1/2020)
Armenian Genocide Remembrance Award Organization: The National Society of Leadership and Success Dates: (4/23/2020)
Affiliations
- Educational Opportunity Program Student Organization Member (Aug 2023 - Present) Categories: Academic , Special Interest Black Diplomacy Student Org Member (Aug 2023 - Present) Categories: Cultural, Academic , Pre-professional, Black Caucus Psi Chi Member (Aug 2023 - Present) Categories: Academic , Honor Societies Habitat for Humanity Member (Aug 2023 - Present) Categories: Academic, Social Justice/Advocacy, Pre-professional, Informational Psychology Club Member H.A.I.R (Having Appreciation In Realness) Member (Aug 2023 - Present) Categories: Cultural, Academic , Pre-professional, Black Caucus Financial Planning Association (Aug 2023 - Present) Categories: Academic , Special Interest Seton Notes Member (Aug 2023 - Present) Categories: Academic , Special Interest Food Recovery Network (Aug 2023 - Present) Categories: Community Service, Special Interest Girl Up Seton Hall(Aug 2023 - Present) Categories: Academic, Social Justice/Advocacy, Pre-professional, Informational Member Association for Supply Chain Management Member (Aug 2023 - Present) Categories: Academic , Special Interest Active Minds Member (Aug 2023 - Present) Categories: Academic, Social Justice/Advocacy, Pre-professional, Informational African Students Association Member (Aug 2023 - Present) Categories: Cultural, Academic , Pre-professional, Black Caucus Beta Alpha Psi Member Girls Who Code Member (Aug 2023 - Present) Categories: Academic , Honor Societies Marketing Club Member (Aug 2023 - Present) Categories: Academic , Special Interest Seton Hall Orthodox Fellowship Black Student Union Member (Aug 2023 - Present) Categories: Cultural, Academic , Pre-professional, Black Caucus Colleges Against Cancer (Aug 2023 - Present) Categories: Community Service
Certification
Association for Psychological Science (APS), Issued: 2018
Human Subjects Research (HSR) Certification
Collaborative Institutional Training Initiative (CITI Program), Issued: 06/2022
Mental Health First Aid Certification
National Council for Mental Wellbeing, Issued: 07/2023
LinkedIn Learning: Windows 10 May 2020 Update Essential Training Certificate of Professional Development Diversity Council of Kean University Racial Healing Circle featuring Sharon StroyeKappa Delta Pi: International Honor Society in Education, Certificate recognizes the following member/initiate: Keisha Francois for participation in the Delta Rho Chapters Professional Development event Certificate of completion: Honor Society PI Sigma Pi The Leadership Action Lunch & Learn Webinar Professional Communication. Kappa Delta Pi Certification: participation in the Delta Rho Chapter Professional Development event: Administrators Panel: Teacher Evaluations LinkedIn Learning: Certificate of Completion PowerPoint 2019 Essential Training Certificate For participation in the Delta Rho Chapters Professional Development event: "Delta Rho Teacher LEADership Development "Summit"
Languages
English
Full Professional
Timeline
Mental Health Support Worker
Positive Reset Mental Health Services
04.2023 - 02.2024
Mental Health Therapy Aide
Universal Behavioral Health Center
01.2022 - 11.2024
Crisis Line Worker
True Life Care Mental Health
05.2021 - 05.2023
Research Assistant
Ima Clinical Research
02.2021 - 08.2024
Outpatient Therapist Intern
Beautiful Minds
05.2019 - 04.2023
Clinical Psychology Intern
Acenda Integrated Health
03.2019 - 10.2022
Clinical Research Associate
Katalyst Healthcares & Life Sciences
11.2018 - 06.2021
Psychology Intern
Arista Counseling & Psychotherapy, Inc.
06.2018 - 11.2020
High School Diploma -
Franklin High School
Bachelor of Arts - Psychology
Kean University
Master of Arts - Professional Counseling
Seton Hall University
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