Keisha Griffin
American Marksman
Judsonia,AR
2027
years of professional experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Customer Service/Inventory Specialist
6 Years 2 Months- Conducted regular audits of inventory to maintain accuracy and compliance with company standards.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Shift Lead
- Supervised night shift operations, ensuring compliance with safety regulations and quality standards.
- Continuously worked towards meeting or surpassing established nightly performance goals set forth by upper management teams.
- Conducted thorough end-of-shift reports detailing any issues encountered throughout the night, allowing for prompt resolution before the start of the next workday.
- Assisted customers with complaints, questions, and concerns.
Crew Member
- Provided exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment safely, adhering to food safety regulations and cleanliness standards.
- Collaborated with team members to maintain a smooth workflow during peak hours, enhancing operational efficiency.
- Handled cash transactions accurately, contributing to financial accountability and customer trust.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma
Skills
Cycle counting
Discrepancy investigation
Error resolution
Discrepancy resolution
Dependable work ethic
Order picking and processing
Stocking and organization
Customer service
Teamwork and collaboration
Reliable and punctual
Timeline
Customer Service/Inventory Specialist
American Marksman
06.2020 - CurrentRead More
Shift Lead
Taco Bell
2017 - 2020Read More
Crew Member
Wendys Restaurant
2014 - 2017Read More
White Country Central
High School Diploma
Read More