Keisha Hercules-Lee
Summary
Human Resource Generalist with over 6 years of experience assisting with and fulfilling organizational staffing needs and requirements. A proven track record of using my excellent personnel, communication and organization skills to lead and improve HR departments, recruiting best fit personnel, and improve department efficiencies. My passion is in training and development, and making world better one employee at a time.
Overview
5
5
years of professional experience
Work History
HR Support Officer
RHAND Credit Union
08.2023 - Current
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Increased employee satisfaction by organizing regular team-building events and promoting work-life balance initiatives.
- Organize and implement onboarding and orientation programs for new employees.
- Managed benefits administration, ensuring timely processing of enrollments, changes, and terminations.
- Strengthened communication skills through regular interactions with others.
Human Resource Assistant
Office Of The Chief Personnel
08.2022 - 06.2023
- Assisted with compensation analysis efforts using market data comparison tools.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Review of collective agreements
- Instrumental in the updating and maintenance of an inventory database system
- Performed all administrative duties associated with the HR function
Human Resources Assistant
Megabrite Industries Limited
11.2018 - 07.2019
- Applied mediation and collaboration to successfully resolve employee complaints and grievances.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Assisted with creating employee handbooks and manuals.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Responded to employee inquiries regarding benefits and other HR topics.
- Assisted in planning and coordination of company events.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Acted as Senior Human Resource Officer
Education
Master of Arts - Human Resources Management
Arthur Lok Jack Global School of Business
Mt. Hope 11.2024
Bachelor of Arts - Business Administration
COSTAATT
Port Of Spain11.2016
Associate of Arts - Co-operative Studies
Cipriani College of Labour & Co-operative Studies
Valsayn11.2006
Skills
- Organizational Skills
- Training and Development Skills
- Leadership Skills
- Presentation Skills
- Public Speaking Skills
Timeline
HR Support Officer
RHAND Credit Union
08.2023 - Current
Human Resource Assistant
Office Of The Chief Personnel
08.2022 - 06.2023
Human Resources Assistant
Megabrite Industries Limited
11.2018 - 07.2019
Master of Arts - Human Resources Management
Arthur Lok Jack Global School of Business
Bachelor of Arts - Business Administration
COSTAATT
Associate of Arts - Co-operative Studies
Cipriani College of Labour & Co-operative Studies
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