Keisha Higgins
Brooklyn,NY
Summary
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Rita Lewis
Brooklyn, NY
01.2025 - 07.2025
Provide private care to Mrs. Lewis with hygienic needs, medication and meal etc. Work was meant to be temporary because her son moved her to Georgia following the sale of their house.
Cashier Associate
Telco
BROOKLYN, New York
09.2023 - 05.2024
- Courteously greeting customers
- Taking care of checkouts, returns
- Assisting with pricing merchandise on floor when checkout lines are empty
Customer service Supervisor
Grace Kennedy Money Services
Boulevard Fsc, Jamaica
01.2012 - 09.2017
- Opening and closing store
- Receiving cash from courier
- Distributing cash to tellers as needed
- Working the line myself (serving western union, bill payment and foreign exchange customers)
- Checking off the tellers at the end of the day and ensuring that the location is balance
Education
Practical Nursing Diploma - Practical Nursing, C.X.C
Wilmots Academy
Kingston, JamaicaCape/A level - Sociology, Economics, law and General knowledge
Portmore Community College
St Catherine, JamaicaHigh school Diploma - C.x.c
Wolmers' High school for girls
Kingston, JamaicaSkills
- Empathy
- Computer literacy
- Communication
- Time management
- Team player
- Adaptability
- Problem solving
- Active listening
Certification
- Customer Service Representative, Grace Kennedy, 11/01/12, Certificate of Achievement (customer service and sub-agent operations)
- Certificate of Honour, 01/01/09, Certificate of Honor in practical nursing
- Certificate of Honor, Student of the year
Timeline
Certified Nursing Assistant
Rita Lewis
01.2025 - 07.2025
Cashier Associate
Telco
09.2023 - 05.2024
Customer service Supervisor
Grace Kennedy Money Services
01.2012 - 09.2017
Practical Nursing Diploma - Practical Nursing, C.X.C
Wilmots Academy
Cape/A level - Sociology, Economics, law and General knowledge
Portmore Community College
High school Diploma - C.x.c
Wolmers' High school for girls