Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keisha Legg

Livingston,TX

Summary

Dynamic Shift Lead at The Wetdeck Bar and Grill with a strong focus on customer service and team motivation. Successfully trained staff, enhancing service quality and operational efficiency. Proven ability in conflict resolution and workplace safety, ensuring compliance with health standards while fostering a positive guest experience.

Experienced with supervising team activities, ensuring operational efficiency and smooth shift transitions. Utilizes strong communication and organizational skills to maintain high-performing team environment. Track record of effective problem-solving and conflict resolution, ensuring consistent quality and productivity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Shift Lead

The Wetdeck Bar and Grill
04.2016 - 06.2025
  • Supervised daily operations, ensuring smooth workflow and exceptional customer service.
  • Trained new staff on bar and grill procedures, enhancing team efficiency and service quality.
  • Managed inventory levels, optimizing stock availability and reducing waste.
  • Implemented safety protocols, maintaining compliance with health regulations and standards.

Sales Assistant

Hibbet Sports
04.2017 - 05.2018
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Provided support for inventory management, ensuring accurate stock levels.
  • Collaborated with team to maintain store presentation and merchandising standards.
  • Processed transactions efficiently, minimizing customer wait times.
  • Trained new staff on sales techniques and customer service protocols.
  • Resolved customer inquiries and complaints, fostering positive relationships.
  • Analyzed sales data to identify trends and inform product placement strategies.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

Business Office Technology -

Gary Job Corps
San Marcos, TX
05.2000

Livingston High School
Livingston, TX
05.1999

Skills

  • Customer service focus
  • Employee training
  • Guest service
  • Team motivation
  • Conflict resolution
  • Workplace safety
  • Work delegation
  • Sales proficiency
  • Rules enforcement
  • Staff motivation
  • Crew coordination
  • Conflict management
  • Daily reporting
  • Shift leadership

Timeline

Sales Assistant

Hibbet Sports
04.2017 - 05.2018

Shift Lead

The Wetdeck Bar and Grill
04.2016 - 06.2025

Business Office Technology -

Gary Job Corps

Livingston High School
Keisha Legg