KEISHA LONG
Orange Park,Fl
Summary
Dedicated and organized Medical Front Office Administrator with a comprehensive understanding of healthcare administration and patient service. Experienced in managing front desk operations, scheduling appointments, verifying insurance, and maintaining accurate patient records. Proficient in medical billing, accounts receivable, and utilizing electronic health records (EHR) systems. Skilled in providing exceptional patient care, fostering a welcoming atmosphere, and ensuring efficient daily clinic operations. Adept at multitasking, problem-solving, and maintaining strict adherence to healthcare regulations, including HIPAA.
Overview
26
26
years of professional experience
Work History
Medical Front Office Administration
Pain Management Physicians of Jacksonville
08.2023 - 10.2023
- Proficiently managed accounts receivable responsibilities, ensuring timely and accurate billing, payment posting, and claims processing
- Obtained insurance verifications, pre-authorizations, and pre-determinations
- Scheduled patient appointments, sent notifications, and handled rescheduling needs
- Answered telephones, distributed mail and faxes, and prepared patient files
Cashier
SE Grocers
11.2020 - 09.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Caregiver
Greater Purpose Home Health
12.2021 - 07.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Ran errands, and completed weekly grocery shopping.
Server
Waffle House
01.2020 - 08.2020
Office Assistant
Metro Courier Services
04.1998 - 10.2000
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
Certificate of Technical Studies - Medical Billing & Coding
Florida Technical College
11-2023
Business Administration Diploma Program -
Advanced Career Training
11-2004
Skills
- Insurance Verification
- Customer Service
- Microsoft Office Suite
- Patient Registration
- Medical Billing
- Administrative Efficiency
- Electronic Health Records (EHR)
- AP/AR
- Insurance verification
- HIPAA guidelines
- Payment collection
- Appointment scheduling
- Medical charting
- Referral verification
Timeline
Medical Front Office Administration
Pain Management Physicians of Jacksonville
08.2023 - 10.2023
Caregiver
Greater Purpose Home Health
12.2021 - 07.2022
Cashier
SE Grocers
11.2020 - 09.2022
Server
Waffle House
01.2020 - 08.2020
Office Assistant
Metro Courier Services
04.1998 - 10.2000
Certificate of Technical Studies - Medical Billing & Coding
Florida Technical College
Business Administration Diploma Program -
Advanced Career Training
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