KEISHA BLAIR
Decaturville,US
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
Work History
Mouth Call Production Associate
GSM Outdoors
11.2021 - Current
- Kept my work area clean, neat, and organized to avoid accidents, mishaps, and misplaced tools
- Inspected final products to ensure that they met quality standards and tolerances
- Ran a machine to produce products
- Cut out, taped, notched and die cut turkey and elk calls
- Work with others to complete tasks
- Communicated between co-workers and customers about products we produced
Front Office Worker
City of Parsons
01.2016 - 10.2020
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members
- Received business correspondence and routed it to the appropriate departments and employees
- Used a software to enter data, following procedures to keep information private
- Answered phone calls from clients, vendors, and a variety of other callers looking for information
- Worked at the front desk to answer any questions customers had, to look up water and gas bills for customers
- Entered payments made by customers into system
- Ran water, gas and sewer bills each month for customers
Cashier/Office Worker
FOOD GIANT 544
01.2014 - 01.2016
- Handled cash, checks, gift certificates, travelers' checks, food stamps, coupons, and store credit transactions
- Cleaned the meat aisles, storage areas, and work areas following all health and safety guidelines
- Returned to the store with empty carts in hand
- Maintained a positive customer service environment
- Collected trash, wiped up spills, and removed trays to keep the customer areas fresh and clean
- Responded to guest concerns and resolved all issues to the satisfaction of the guests
- Greeted customers and helped them with any questions they had
Education
High School -
Decatur County Riverside High
Decaturville, TN01.2014
Skills
- Efficient multitasking
- Production support
- Computer skills
- Customer service
- Active listening
- Data entry
- Customer support
- Keyboarding
- Customer satisfaction
Timeline
Mouth Call Production Associate
GSM Outdoors
11.2021 - Current
Front Office Worker
City of Parsons
01.2016 - 10.2020
Cashier/Office Worker
FOOD GIANT 544
01.2014 - 01.2016
High School -
Decatur County Riverside High
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