Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Keisha Marcano

Hartford,Connecticut

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Medical Assistant

Greater Hartford Urology Group
09.2017 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Patient Care Assistant

Trinity Health Of New England
03.2015 - 07.2017
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Transported food trays and aided with feeding.
  • Aided physicians in wound care and patient assessments.

Customer Service Associate

Walmart
05.2012 - 03.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Medical Assisting

American Institute
West Hartford, CT
10.2014

Skills

  • Pulse Volume Recording
  • Patient Feeding
  • Proper Sterilization Techniques
  • Graphing Recordings on Incubators and Freezers
  • Patient Assessments
  • Using Centrifuges
  • Medical Procedures Understanding
  • OB/GYN Procedures
  • Ph Testing
  • Case Management
  • Phlebotomy
  • Sterile Procedures and Techniques
  • Equipment and Instrument Sterilizatoin
  • Patient-Handling Equipment
  • Medical Records Management
  • Charting Expertise
  • First Aid
  • Specimen Collection
  • Direct Patient Care
  • Emptying Catheter Bags
  • Medical Billing and Coding
  • Chemical Solution Preparation
  • Simple Dressings
  • Wound Care and Irrigation
  • Electronic Medical Record
  • Medical Terminology
  • Assisting with Physical Exams
  • Stocking Supplies
  • Advanced Anatomy Knowledge

Certification

  • CMA - Certified Medical Assistant
  • Certified Medical Interpreter

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant

Greater Hartford Urology Group
09.2017 - Current

Patient Care Assistant

Trinity Health Of New England
03.2015 - 07.2017

Customer Service Associate

Walmart
05.2012 - 03.2014

Medical Assisting

American Institute

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Keisha Marcano