Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

KEISHA MCGUIRE DUTTON

Adairsville,GA

Summary

PROFILE SUMMARY Team player who focuses on improving accessibility to health care and fosters moments of care for associates. 20 years of customer service experience and administrative work and operations management. Also have referral letters upon request.

Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Walmart
Calhoun , Georgia
04.2021 - 06.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Supported office staff and operational requirements with administrative tasks.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Completed and filed financial documentation for accounting purposes.
  • Managed financial documentations such as expense reports and invoices.
  • Researched medical and legal issues to support ongoing cases regarding personal injury and workman's compensation.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Posted positions through approved recruitment channels.
  • Assigned work activities for staff related to employment, compensation, labor relations and employee relations.

Community Healthcare Specialist

Walmart Health
Calhoun, GA
01.2020 - 04.2021
  • Took patient medical histories and vital signs as well as performed venipunctures, injections and diagnostic procedures and ancillary tests.
  • Administered and prescribed appropriate courses of treatment.
  • Developed health plans for patients to improve overall health or recover from injuries and illnesses.
  • Represented and interpreted agency's functions and services to other institutions, public, government agencies and other organizations.
  • Targeted specific community groups with wellness and disease management information.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.

Optician Technician

Walmart Vision Center
Calhoun, GA
07.2002 - 01.2020
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
  • Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.

Garden Center Associate

Walmart, Inc
Calhoun, Georgia
11.2001 - 07.2002
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.

Education

SKILL Things in Common Companies - Business Administration

Coosa Valley Technical College
Calhoun, GA
2008

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Excellent Communication
  • Multitasking Abilities
  • Planning and Coordination
  • Organization and Time Management
  • Data Entry
  • Problem-Solving
  • Good Telephone Etiquette
  • Attention to Detail

Timeline

Administrative Assistant

Walmart
04.2021 - 06.2022

Community Healthcare Specialist

Walmart Health
01.2020 - 04.2021

Optician Technician

Walmart Vision Center
07.2002 - 01.2020

Garden Center Associate

Walmart, Inc
11.2001 - 07.2002

SKILL Things in Common Companies - Business Administration

Coosa Valley Technical College

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KEISHA MCGUIRE DUTTON