Keisha Miller
Los Angeles
Summary
Operations professional with strong track record in optimizing processes and driving organizational efficiency. Skilled in strategic planning, resource allocation, and performance management, with focus on fostering team collaboration and adapting to changing needs. Known for reliable leadership, problem-solving abilities, and achieving results in high-stakes environments. Excel in communication, decision-making, and project management to consistently meet operational goals.
Overview
4
4
years of professional experience
Work History
Chief of Operations
E.D.M.A LLC
04.2021 - 07.2025
- Supported daily operational tasks to ensure efficient workflow and service delivery.
- Collaborated with teams to streamline processes and improve overall productivity.
- Engaged in training sessions to learn company protocols and operational standards.
- Contributed to data entry efforts for accurate record-keeping and reporting purposes.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Adapted quickly to changing tasks, demonstrating flexibility in a dynamic environment.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Coordinated with HR department in talent acquisition strategies for attracting top-tier candidates in competitive markets.
- Led successful company-wide initiatives to enhance overall productivity and employee satisfaction.
- Ensured regulatory compliance across all departments by developing comprehensive policies and procedures.
- Facilitated interdepartmental communication channels to increase collaboration, knowledge sharing, and streamlined decision making.
- Reduced overhead costs through strategic resource allocation and effective budget management.
- Implemented data-driven decision-making processes for improved strategic planning and execution.
- Cultivated strong relationships with external vendors to negotiate favorable terms for contracts and agreements.
- Developed high-performing teams by providing mentorship, training, and clear performance objectives.
- Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
- Optimized operational efficiency by streamlining processes and implementing new systems.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Negotiated contracts and agreements to secure favorable terms and maximize profits.
Education
Associate of Arts - Fashion Design
Pasadena City College
Pasadena06-2020
Skills
- Operations management
- Business analysis
- Organizational development
- Internal communications
- Logistics management
- International operations
- Planning and execution
- General management and administration
- Compliance management
- Financial management
- Business administration
Timeline
Chief of Operations
E.D.M.A LLC
04.2021 - 07.2025
Associate of Arts - Fashion Design
Pasadena City College
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