Keisha Miller
Summary
Experienced nursing professional with leadership roles as Assistant Nurse Manager and ECT Coordinator. Focused on crisis intervention and patient advocacy, delivering safe, compassionate care in diverse clinical settings. Specializes in patient education, medication administration, and behavioral health care, while training staff on best practices to enhance patient engagement and recovery.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Registered Nurse
ECU Health Medical Center
Greenville, USA
05.1995 - Current
- Registered Nurse IV
- Charge Nurse
- Assistant Nurse Manager for 30-bed Observation Unit
- ECT (Electroconvulsive Therapy) Coordinator
- Diabetes Educator
- Clinical Coach
- Managed daily operations and performance of ancillary staff to enhance unit workflow.
- Provided direct patient care in diverse clinical settings.
- Administered medications and monitored patient responses effectively.
- Collaborated with healthcare teams to develop patient care plans.
- Assisted in emergency situations with quick decision-making skills.
- Trained and mentored new nursing staff on best practices.
- Provided guidance and training on safety practices to promote a secure environment.
- Engaged in ongoing training and development through academy for medical-surgical nursing.
- Contributed to unit council meetings to shape and apply nursing best practices across the team.
- Led group therapy sessions to foster peer support and enhance patient engagement.
- Mentored new staff on best practices in behavioral health nursing care.
- Initiated crisis intervention to de-escalate situations and provide emotional support for individuals in distress.
- Established trusting relationships with clients by maintaining professional boundaries while being empathetic towards their needs.
- Collaborated with psychiatrists, psychologists and other healthcare professionals to ensure quality patient care.
- Instructed staff members on proper safety protocols when working with emotionally disturbed patients.
Education
Master of Science - Nursing-Education
Western Governors University
Utah, Nevada04-2025
Bachelor of Science - Nursing
Western Governors University
Utah Nevada03-2018
Associate of Science - Nursing
Edgecombe Community College
Tarboro, NCSkills
- Medication administration
- Patient assessment
- Direct patient care
- Patient education
- Patient care planning
- Chronic disease management
- IV therapy management
Mental health coordination
- Psychiatric care
- Trained in outpatient care
- Procedural assistance
- Healthcare collaboration
- Electronic charting
- Flow sheet charting
- Phlebotomy skills
- Staff training and mentoring
- De-escalation techniques
- Medical terminology
- Patient advocacy
Certification
- Basic Life Support (BLS) Certification, 01/01/95 - present
- Certified Medical Surgical Registered Nurse (CMSRN), 01/01/12 - present
Activities Memberships
- Unit Council, Member, 04/01/16 - present
- Academy Medical-Surgical Nursing, 08/01/12 - present
Timeline
Registered Nurse
ECU Health Medical Center
05.1995 - Current
Master of Science - Nursing-Education
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Edgecombe Community College