Keisha Ocasio
Denver,CO
Summary
Dynamic security professional with extensive experience at Hss, excelling in surveillance monitoring and incident reporting. Proven ability to maintain high alertness and enforce access control, ensuring safety and security. Strong team-building skills foster a collaborative environment, enhancing overall operational efficiency. Committed to upholding the highest standards of security and customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Armed Security Officer
HSS Security
Denver, CO
06.2023 - Current
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained high levels of alertness throughout shifts.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Patrolled assigned areas to detect suspicious activities and persons.
Meat Clerk
Publix
Kissimmee, FL
07.2019 - 04.2021
- Checked expiration dates on product packages to ensure freshness and quality standards were met.
- Operated cash register accurately to process customer transactions quickly.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Performed variety of tasks to enhance customer shopping experience.
- Labeled items correctly so they could be easily identified by customers.
- Prepared customer orders in a timely manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Reported out-of-stock products to appropriate personnel.
Remodel (Seasonal)
Target
Kissimmee, FL
12.2019 - 04.2020
- Managed inventory and supplies to ensure materials were available when needed.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Replenished items to maintain stock availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Faced products on shelves and displays to meet company policies.
Security Officer
Securitas Security
Denver, CO
01.2018 - 11.2019
- Enforced access control measures in accordance with established procedures.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted with crowd control during large events held at the facility.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored security cameras to identify and respond to suspicious activity.
- Provided friendly and professional assistance to employees, visitors and customers.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
Department Manager
Walmart
Commerce City, CO
09.2015 - 11.2018
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Followed safety protocols and company processes and procedures.
- Worked closely with sales associates to complete tasks.
- Coordinated with suppliers and vendors to negotiate contracts and secure favorable terms.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Grew department's team and technical capabilities with hiring and training of talented individuals.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
High School Diploma -
Boone High School
Orlando, FL07-2013
Skills
- Surveillance monitoring
- Security equipment maintenance
- Access control
- Incident reporting
- Patrol procedures
- Emergency response
- Team building
- Customer service
- Attention to detail
- Computer skills
- Vehicle patrol
Certification
- CPR Certified
References
References available upon request.
Timeline
Armed Security Officer
HSS Security
06.2023 - Current
Remodel (Seasonal)
Target
12.2019 - 04.2020
Meat Clerk
Publix
07.2019 - 04.2021
Security Officer
Securitas Security
01.2018 - 11.2019
Department Manager
Walmart
09.2015 - 11.2018
High School Diploma -
Boone High School