KEISHA RENNE
New York,USA
Summary
I’m someone who loves helping people solve problems and make sense of change. My career started in luxury retail, where I learned how to understand customers on a deeper level, lead teams, and bring big ideas to life. Those skills carried me into tech, where I spent nearly four years at Amazon Business working with public sector customers to modernize their procurement systems through digital transformation.
At Amazon, I worked closely with sales, product, marketing, and technical teams to launch programs, onboard users, create training content, and support GTM strategies. I enjoyed translating technical concepts into clear, practical benefits to help customers understand why a solution mattered and guiding them through adoption.
What motivates me most is the intersection of people and technology: uncovering real business needs, simplifying complexity, and enabling customers and internal teams to move forward with confidence. I’m driven by curiosity, collaboration, and the feeling you get when a solution finally “clicks” for someone. I love fast moving environments, I communicate openly, and I genuinely enjoy building relationships that last.
If you’re looking for someone who brings customer obsession, a builder mindset, cares about doing meaningful work, and leads with empathy, I’d love to connect.
Overview
18
18
years of professional experience
Work History
Sr Large Enterprise Account Manager
Amazon Business
03.2022 - Current
- Managed strategic larger enterprise public sector accounts
- Navigated customers through customer journey
- Launched 10 Strategic Named Accounts
- Onboarded 5 Greenfield Accounts
- Built and executed account plans aligned with client priorities, resulting in double-digit YoY growth and multi-year renewals.
- Developed strategic account plans to enhance customer engagement and drive revenue growth for an $18M large enterprise territory maintaining double digit YOY growth
- Partnered with cross-functional teams—Marketing, Product, and Customer Success—to deliver data-driven insights and scalable solutions.
- Drove executive-level engagement by presenting business reviews, ROI analyses, and roadmap discussions tied to strategic objectives.
- Consistently exceeded revenue goals through consultative selling, solution alignment, and long-term relationship building.
- Utilized CRM tools (Salesforce) to manage pipeline, forecast opportunities, and track customer engagement metrics.
- Advocated for customer needs internally to influence roadmap improvements and enhance product adoption.
- Fostered relationships with key stakeholders to identify business needs and deliver tailored solutions.
- Collaborated with cross-functional teams to streamline processes and enhance service delivery.
- Enhanced client relationships by actively engaging with key stakeholders and addressing their concerns. to grow marketshare through leveraging solutions
- Facilitated regular meetings with clients to review progress, address concerns, and discuss future opportunities.
- Utilized CRM marketing, and sales strategies to manage and grow pipeline Enhanced profitability by developing pipelines
- Leveraged internal proprietary AI tools to streamline prospecting, pipeline management
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Organized in market events and interacted with community to increase sales volume.
- Mentored new Account Managers, sharing best practices and insights to enhance overall team performance.
- Managed complex projects effectively, coordinating resources and timelines to meet client expectations.
- Helped customers streamline their procurement with digital transformation through a dynamic marketplace ane technology solutions
- Onboarded new clients to the Amazon Business platform developed comprehensive account plans outlining short-and long-term goals as well as action steps required for success.
- Leveraged CRM tools effectively to manage customer information, track sales activity, forecast pipeline development accurately.
- Developed a deep understanding of client needs, enabling the creation of tailored solutions that delivered value and met business objectives.
- Actively participated in industry events and conferences to expand network connections while staying abreast of emerging trends.
- Collaborated with cross-functional teams to develop customized solutions for clients, ensuring seamless integration of products and services.
- Conducted regular business reviews with clients to evaluate outcomes and adjust strategies accordingly.
Assistant Boutique Director
Christian Dior
03.2021 - 03.2022
- Increased quarterly sales revenue 87% to LY in combined product categories through the execution of top-side merchandising and marketing strategies with a focus on creating engaging customer experiences, effective product management and practicing operational excellence.
- Executed strategic initiatives to grow the shoe business through global product launches, CRM activations targeting new client acquisition, utilizing sales analytics to drive core replenishment, and creative merchandising resulting in 12% increased ST%, and 51% increase in avg weekly units sold.
- Collaborated with the Business Development, Marketing, PR, and Events teams on the planning and execution of the launch of Baby Dior in the US exceeding event sales target by 10%.
Senior Wholesale Account Manager
Christian Dior
02.2018 - 05.2021
- Managed multiple wholesale categories, ensuring stakeholder alignment on business objectives and global initiatives, increasing profitability, and ranking.
- Established processes to restructure the seasonal leather goods product life cycle and developed a core HB replenishment program, resulting in a 15% increase in core sales and more efficient stock movement.
- Led in-store strategy and operations for the 2019 opening of the new handbag shop at BG while spearheading the rollout and training of ABCDior monogramming services, generating a 10% increase in revenue.
- Partnered with internal and external cross-functional teams to launch the planning strategies to mitigate sales loss at the beginning of covid through reforecasting and order modification to redirect product, effectively resulting in a 2% gain over LY.
Wholesale Brand Manager
Christian Dior
07.2016 - 02.2018
- Worked cross functionally with teams through covid on managing the process of converting the Dior wholesale business model at BG to a hybrid/retail model based on directives from executive partners.
- Managed the development of the Bergdorf Goodman Dior wholesale HB & Accessories account acting as the lead point of contact for all matters, achieving 53% growth in 2yrs and increasing vendor rank from #6 to #4.
- Applied data analytics to guide buying strategies during seasonal Paris markets, managed OTB and curated product assortments tailored to each major account exceeding ST goals.
- Drove supply chain process improvement through the implementation of initiatives reducing unproductive inventory through stock management, model stock creation, product negotiation, and shipping lead time reduction, resulting in increased sales, RTV reduction and healthier inventory levels.
General Manager
Barneys New York
09.2014 - 07.2016
- Tapped to lead and re-brand the new Barneys UWS Concept store, as it transitioned from Contemporary Co-op to a new luxury business model with the addition of high-end brands such as Balenciaga, The Row, and St. Laurent.
- Collaborated with merchants on vendor partnership development, onboarding new brands to the store while driving new client acquisition through creative local marketing strategies, events, and customer engagement.
Business Manager, CHANEL Handbags & Accessories
Bergdorf Goodman
08.2009 - 09.2014
- Recruited a sales and support team and managed the new CHANEL HB & Accessories boutique in all areas pertaining to furthering business growth and associate development, increasing mystery shop scores by 27%.
- Increased market share through strategically refocusing merchandising and marketing strategies, growing the business from $9m to $36m in 7 years and attaining rank as the #1 Wholesale account in NYC.
Sales Manager, Designer Jewelry
Bergdorf Goodman
01.2009 - 08.2009
Assistant Business Manager, CHANEL
Bergdorf Goodman
01.2008 - 01.2009
Education
Bachelor of Science - Design and Merchandising
Drexel University
Philadelphia, PACertificate - Business Strategy, Problem Solving, Business Fundamentals
McKinsey & Company Management Accelerator Program
New York, NY06.2021
Skills
- Cross-functional collaboration
- Analytical data evaluation
- Experienced in Salesforce CRM and reporting
- Client relationship management
- Pipeline process optimization
- Executive presence
- Strategic account development
- Sales territory optimization
- New account acquisition
- Customer relationship development
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Sr Large Enterprise Account Manager
Amazon Business
03.2022 - Current
Assistant Boutique Director
Christian Dior
03.2021 - 03.2022
Senior Wholesale Account Manager
Christian Dior
02.2018 - 05.2021
Wholesale Brand Manager
Christian Dior
07.2016 - 02.2018
General Manager
Barneys New York
09.2014 - 07.2016
Business Manager, CHANEL Handbags & Accessories
Bergdorf Goodman
08.2009 - 09.2014
Sales Manager, Designer Jewelry
Bergdorf Goodman
01.2009 - 08.2009
Assistant Business Manager, CHANEL
Bergdorf Goodman
01.2008 - 01.2009
Certificate - Business Strategy, Problem Solving, Business Fundamentals
McKinsey & Company Management Accelerator Program
Bachelor of Science - Design and Merchandising
Drexel University