Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keisha Rice

Augusta,GA

Summary

At Culberson Orthodontics, I spearheaded initiatives that enhanced patient care and streamlined office operations, leveraging my expertise in digital radiography and exceptional patient education skills. My leadership in adopting new technologies and developing staff training programs contributed significantly to practice growth and operational efficiency. Accurately met patient and dentist needs by coordinating materials, cleaning teeth and applying sealing compounds. Well-organized and diligent about addressing individual requirements. Friendly, outgoing and professional in every interaction.

Overview

14
14
years of professional experience

Work History

Orthodontic Dental Assistant

Culberson Orthodontics
10.2010 - Current
  • Coordinated efficient communication between patients, staff members, and insurance companies for seamless processing of claims and payments.
  • Improved office organization by maintaining dental equipment inventory and implementing a system for tracking supplies.
  • Enhanced patient comfort by providing thorough explanations of orthodontic procedures and answering questions.
  • Supported practice marketing efforts by creating informative materials about available services and assisting with community outreach initiatives.
  • Contributed to the expansion of practice clientele through excellent customer service and strong rapport-building skills with patients.
  • Facilitated smooth transitions between appointments by preparing necessary instruments, materials, or appliances ahead of time.
  • Collaborated with orthodontists to implement new technologies and techniques, increasing efficiency and precision in orthodontic care.
  • Provided attentive support to patients during appointments by monitoring their comfort levels and addressing any concerns promptly.
  • Helped maintain an inviting atmosphere within the office by keeping reception areas, treatment rooms, and other spaces clean and organized.
  • Trained new orthodontic assistants on proper techniques and protocols, ensuring consistent quality of care across the practice.
  • Provided exceptional chairside assistance during complex orthodontic procedures, minimizing patient discomfort and promoting successful outcomes.
  • Assisted orthodontists with the application of braces, aligners, and other orthodontic appliances, ensuring proper placement for optimal treatment results.
  • Participated in continuing education courses to stay current on industry trends and best practices, enhancing overall care provided within the practice.
  • Implemented a sterilization protocol compliant with OSHA standards, ensuring a clean and safe environment for both patients and staff members.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth.
  • Scanned patient for models and diagnosis purposes.
  • Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Education

High School Diploma -

North Augusta High School
North Augusta, SC
06.1994

Skills

  • HIPAA Compliance
  • Clinical Documentation
  • Oral hygiene education
  • Staff Training and Development
  • Infection control protocols
  • Dental equipment knowledge
  • Digital radiography proficiency
  • Patient Education
  • Infection Control

Timeline

Orthodontic Dental Assistant

Culberson Orthodontics
10.2010 - Current

High School Diploma -

North Augusta High School

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Keisha Rice