Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Keisha Roberts

Boerne,TX

Summary

Enthusiastic, reliable, hard working team member who thrives under pressure. Possesses outstanding customer service skills. Retail sales professional versed in product placement and merchandising. Always eager to grow and meet new people. Committed to contributing to the dynamic healthy living team.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Bakery Team Member

H-E-B Plus
08.2022 - Current
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.

Team Leader

Chick-Fil-A
07.2021 - 08.2022
  • Managing day to day operations, shift organization and restaurant needs
  • Ensuring team members are striving for operational excellence, executes proper security/cash handling
  • Maintain a positive work environment and train team members with a growth mindset.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Team Leader/Shift leader

Mod Pizza
03.2001 - 07.2021
  • Provide exceptional service to guests
  • Manage and maintain the kitchen and lobby areas
  • Prep food and cook
  • Create a positive environment with employees and guests.

Externship

Destination Fitness
06.2019 - 11.2019
  • Assess clients soft tissue, joint quality and function, muscle strength, and ROM
  • Use complimentary aids, E-Stem, compress, ice, taping, flossing, blading to promote recovery, relaxation and well-being
  • Provide clients with guidance and information about techniques for postural improvement, stretching, strengthening, relaxation and ROM exercises.

Education

PTT certification -

College of Health Care Professions
San Antonio, TX
01.2019

High School Diploma -

Harrison High School
Evansville
06.1997

Skills

  • Able to work well in a fast-paced environment
  • Leadership
  • Strong people skills with a desire to serve others
  • Strong commitment to superior customer service
  • CPR certified
  • First Aid Certified
  • Precision Nutrition Certified
  • Flossing Certified
  • Blading Certified
  • Cupping Certified
  • Thermal therapy
  • Cryo therapy
  • Nutrition Knowledge
  • Anti-Inflammatory Diets
  • Gluten-Free Living

Certification

  • CPR and First Aid
  • Rocktape Flossing, Cupping, and K-Tape
  • FMT Blading
  • HIPAA
  • OSHA

Personal Information

Title: Physical Therapy Technician

References

References upon request

Timeline

Bakery Team Member

H-E-B Plus
08.2022 - Current

Team Leader

Chick-Fil-A
07.2021 - 08.2022

Externship

Destination Fitness
06.2019 - 11.2019

Team Leader/Shift leader

Mod Pizza
03.2001 - 07.2021

PTT certification -

College of Health Care Professions

High School Diploma -

Harrison High School

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Keisha Roberts