Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Keisha Sanchez

Kennewick

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Sterile Processing Technician

Kadlec Medical Center
07.2024 - Current
  • Operated sterilization equipment to ensure compliance with safety and quality standards.
  • Conducted routine inspections of instruments for cleanliness and functionality prior to use.
  • Trained new staff on proper sterilization techniques and best practices in processing areas.
  • Streamlined instrument tracking processes, enhancing efficiency in retrieval and storage systems.
  • Collaborated with surgical teams to coordinate timely delivery of sterile instruments for procedures.
  • Implemented quality control measures, ensuring adherence to regulatory guidelines and protocols.
  • Led initiatives to reduce turnaround times for instrument reprocessing, improving overall operational efficiency.
  • Wrapped trays, instrument packs, and sets.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
  • Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
  • Inspected sterile package integrity prior to distribution.
  • Recorded biologicals and test results.
  • Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Clean and disinfect colposcopies, bronchoscopes, gastroscopies and many more.
  • Picked instruments and supplies for surgeries.
  • Collaborated with medical staff to confirm availability of medical equipment for patient care.
  • Provided support to medical staff in resolving medical equipment problems.
  • Use EPIC/ Microsoft Outlook daily

Registered MA/ Quality Review Specialist

Ideal Option Addiction Medicine Practice
04.2019 - 01.2024
  • Per Physican directive in patient chart: Create Electronic Prescriptions.
  • Utilize and Comprehend eClinicalWorks. Such as: telephone encounters, chart notes, and provider directives.
  • Monitor and track completion of patient charts.
  • Communicate electronically with providers and differing IO teams in collaborating completion of patient EHR.
  • Maintain accurate documentation and adhere to productivity requirements.
  • Work indirectly with providers.
  • Represent Ideal Option professionally and with a positive attitude.
  • Comply with national PHI laws including HIPPA and 42 CFR Part 2.
  • Maintain continual sustained attendance.
  • Other projects and duties as assigned.
  • Strong organizational skills, attention to detail and accuracy.
  • Effective verbal and written communication skills.
  • Proficient in Excel, and Microsoft Office etc.
  • Typing speed of 60 words per minute and more.
  • Ability to multitask, learn quickly, and work in a fast paced environment.
  • Ability to adapt to changes.
  • General knowledge of regarding office equipment.
  • A knowledge of chemical dependency and it's effects on individuals, families and communities.
  • Schedule patient appointments as needed.
  • Interact via telemedicine with patients during their visit in the clinic.
  • Utilize Availity Web Base System.

Pharmacy Assistant

Rite Aid Pharmacy
07.2018 - 04.2019
  • Enter sales into the cash register, process payments, and bag prescriptions.
  • Manage the pharmacy will-call area, including placing and retrieving prescriptions for customers.
  • Pull aged will-calls that are listed on the daily report.
  • Take prescription information from customers.
  • Answer the telephone in the pharmacy department.
  • Assist customers in the over-the-counter medication area of the retail store.
  • Perform routine inventory control tasks and check on quantities, quality, and availability against records.
  • Follow a range of mandatory procedures and methods of work (including the use of personal protection equipment where relevant) to safeguard the environment and the wellbeing of myself and others.
  • Organize my work schedule to get the job done, coordinating with support services, and assigning short- term tasks to others if necessary.
  • Cross-train to assist other departments as needed.
  • Assist the pharmacist and pharmacy technicians
  • Help stock up prescriptions and vials
  • Provide excellent customer service
  • Verify customers prescriptions are ready
  • Help resolve customer complaints in a friendly manner
  • Put away prescriptions on shelf for customer in alphabetical order.

Retail Sales Associate Cashier

HomeGoods
07.2018 - 12.2018
  • Accurately ring customer purchases/ returns and count change back to customer according to established operating procedures.
  • Welcome customers as they walk in the store.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/ cleanliness of the entire store.
  • Provide and accept ongoing recognition and constructive feedback.
  • Promote credit and loyalty programs during customer interactions and announce sales/ credit loyalty program on store intercom.
  • Perform job duties as assigned.
  • Support and participate in store shrink reduction goals and programs.
  • Adhere to all labor laws, policies, and procedures.
  • Answer store phone calls.

Retail Sales Associate Cashier

Michaels Arts and Crafts
08.2014 - 04.2018
  • Help customers shop, locate products they are looking for and provide solutions.
  • Welcome customers as they enter the store.
  • Provide fast and friendly check out experience; execute cash handling to standards.
  • Educate customers on Voice of Customer survey.
  • Participate in the truck un-load, stocking and planogram processes.
  • Responsible to complete merchandise recovery and maintenance to include the merchandise return/go back process and general store recovery to ensure a well merchandised and in stock store.
  • Perform store in stock optimization and ad set duties as assigned.
  • Make phone calls as needed for customers to transfer an item to current store location.
  • Organize art class files and flyers.
  • Make store sale announcements on intercom
  • Collect Michaels rewards members email or phone numbers for customers to receive coupons and ads.
  • Host in store event art and craft classes.
  • Instruct paper crafting classes.
  • Schedule paper crafting classes for customers
  • Set-up art display for paper crafting classes.
  • Host in store birthday parties.
  • Excellent written and communication skills.


Café Barista

Barnes & Noble
11.2017 - 01.2018
  • Deliver the perfect beverage that exceeds customer expectations with my ability to engage, build rapport, listen and provide friendly, fast service as I go through the tailored order creating approach.
  • Make relevant beverage and food recommendations ensuring and engaging experience with the customers that connect them with the right products that meet their needs.
  • Ensure that the Cafe is welcoming to all customers by having stocked bake case and neatly displayed merchandise.
  • Take pride in the Cafe and place a priority on ensuring a clean and tidy environment knowing that the cleanliness encompasses all aspects of the customer service.
  • Execute all operational standards correctly, in a timely manner and in accordance with the cafe standards, safety and health codes.
  • Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
  • Seasonal job position.

Student Clerk

Columbia Basin College Assessment Center
09.2016 - 04.2017
  • Provide customer service to students, visitors and walk-ins
  • Answer and direct phone calls, voicemails, and emails.
  • Assist staff with meeting preparations.
  • General office duties (i.e, filing, data entry, use microsoft office software etc)
  • Prepare testing center computer labs for students, and walk-ins.
  • Maintain cleanliness of assessment center department.
  • Schedule students, visitors and walk-ins for placement tests.
  • Handled confidential student information, maintaining privacy and adhering to legal guidelines.
  • Maintained up-to-date knowledge of institutional policies and regulations while providing guidance to students and staff as needed.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Stock up office supplies when needed.

Education

Medical Field/AA

Columbia Basin College

Medical Terminology - Medical Field

Columbia Basin College
08.2016

High School Diploma -

Kamiakin High School
06.2015

Skills

  • Certifications in Microsoft Outlook, PowerPoint, One note, Microsoft Word, Publisher, and Excel
  • Quality Assurance / Reliable
  • Multi-tasker / Fast Learner
  • Outstanding Customer Service
  • Typing speed 60 wpm
  • Team leadership
  • CPR/BLS Certified
  • Skilled in eClinicalWorks / EPIC
  • CRCST (in progress)
  • Attention to detail / Organizational skills
  • Registered Medical Assistant/ Pharmacy Assistant
  • Conflict resolution

References

References available upon request.

Timeline

Sterile Processing Technician

Kadlec Medical Center
07.2024 - Current

Registered MA/ Quality Review Specialist

Ideal Option Addiction Medicine Practice
04.2019 - 01.2024

Pharmacy Assistant

Rite Aid Pharmacy
07.2018 - 04.2019

Retail Sales Associate Cashier

HomeGoods
07.2018 - 12.2018

Café Barista

Barnes & Noble
11.2017 - 01.2018

Student Clerk

Columbia Basin College Assessment Center
09.2016 - 04.2017

Retail Sales Associate Cashier

Michaels Arts and Crafts
08.2014 - 04.2018

Medical Terminology - Medical Field

Columbia Basin College

High School Diploma -

Kamiakin High School

Medical Field/AA

Columbia Basin College

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