Microsoft Excel
KEISHA SCOTT
Tacoma,WA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Yard Coordinator
Maersk Inc
02.2025 - Current
- Monitored incoming shipments for quality control purposes, ensuring damaged items were swiftly addressed and replaced as needed.
- Reduced inventory discrepancies by conducting thorough weekly audits and updating the database.
- Expedited product loading processes through accurate verification of shipment documentation before dispatching trucks.
- Managed inventory control, ensuring accurate tracking of materials and minimizing waste.
Cruise Attendant
American Cruise Lines
02.2024 - 07.2024
- Collaborated with fellow crew members to ensure efficient operation of all onboard activities and events.
- Resolved passenger complaints or issues promptly, demonstrating strong problem-solving skills.
- Enhanced guest satisfaction by providing exceptional customer service and addressing individual needs.
- Managed inventory and restocked supplies as needed, maintaining smooth operations in assigned areas.
- Supported event planning team in organizing special events, creating memorable experiences for guests.
- Efficiently managed check-in processes for passengers, ensuring timely boarding and departure schedules.
Gate Clerk
GardaWorld Security
12.2023 - 02.2025
- Managed time-sensitive tasks effectively ensuring minimal delays in processing vehicles arriving at the gates seeking entrance/exit permissions from terminal operators or port authorities as required under federal/state regulations governing maritime tran
- Upheld data integrity by regularly reviewing and correcting errors in information systems used to track container movements within the facility.
- Improved gate security by diligently verifying and documenting incoming and outgoing shipments.
- Enhanced efficiency for the flow of trucks by coordinating with dispatchers, drivers, and warehouse personnel.
Security Professional
Google
04.2021 - 10.2023
- Reviewed audit logs for suspicious activity and investigated any irregularities identified.
- Responded quickly and effectively to emergency situations involving security issues.
- Developed and implemented security policies and procedures to ensure the safety of information systems and networks.
- Tracked hardware inventory including laptops, servers, routers for asset management purposes.
- Performed security audits of company facilities and equipment to identify potential weaknesses in security measures.
Front Desk Receptionist
LA FITNESS
12.2019 - 03.2020
- Monitored front desk traffic to support customer satisfaction.
- Compiled reports from information gathered through computer systems or other sources for management review.
- Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
- Assisted with completion of forms or sign-in procedures.
Receptionist
MBS WELLNESS CHIROPRACTIC
02.2017 - 10.2017
- Prepared treatment rooms and exam rooms to facilitate patient visits.
- Greeted individuals upon entry to office, checking in patients for appointments.
- Performed administrative tasks including insurance verification, copay collection and preparing reports for the chiropractor.
- Maintained a clean and organized work environment by sterilizing equipment, stocking supplies and maintaining medical records.
- Answered or placed phone calls to schedule or reschedule appointments.
- Managed office duties such as filing, data entry, answering phones and scheduling appointments.
Skills
- Customer service
- Excel functions
- Data analysis
- Guest relations
- Customer/ Client engagement
- Administrative skills
- Security screening
- Data screening
- Inventory management
- Upselling techniques
- Hostess support
Software
PINC
Amazon Logistics
WEB EC
WEB EZ
Timeline
Yard Coordinator
Maersk Inc
02.2025 - Current
Cruise Attendant
American Cruise Lines
02.2024 - 07.2024
Gate Clerk
GardaWorld Security
12.2023 - 02.2025
Security Professional
Google
04.2021 - 10.2023
Front Desk Receptionist
LA FITNESS
12.2019 - 03.2020
Receptionist
MBS WELLNESS CHIROPRACTIC
02.2017 - 10.2017
Certification - Clinical Medical Assisting
Training Center For Health Care Careers, LLC
06.2016 - 03.2017
High School Diploma -
Steilacoom High School
09.2012 - 06.2016
Education
High School Diploma -
Steilacoom High School
Steilacoom, WA 09.2012 - 06.2016
Certification - Clinical Medical Assisting
Training Center For Health Care Careers, LLC
Killeen, TX 06.2016 - 03.2017
Certification
- CPR certified
- Clinical Medical Assisting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 45 staff members.
- Awarded for outstanding performance as a security professional.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Affiliations
- Amazon
- Maersk Inc.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Work from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingHealthcare benefitsPaid sick leaveQuote
Opportunities Don't happen.You create them.
Chris Grosser
Languages
English
Full Professional
Interests
Reading
Journaling
Fitness
Similar Profiles
Lorenzo GuerreroLorenzo Guerrero
Forklift Operator at Maersk IncForklift Operator at Maersk Inc
Daniel BeristainDaniel Beristain
Senior Manager at Maersk IncSenior Manager at Maersk Inc
James LyngJames Lyng
Customer Experience Agent at Maersk IncCustomer Experience Agent at Maersk Inc