Keisha Taylor
Columbus,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Southeast Mental Health
11.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Medical Assistant
Lower Lights Christian Health Center
09.2020 - 11.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Mental Health Associate
Sequel Pomegranate Health Systems
09.2016 - 06.2021
- Communicated effectively, both orally and in writing, with patients from diverse backgrounds.
- Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged patients to discuss experiences in group and individual settings.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
Education
Certificate - Medical Assisting
Heritage College
Columbus, OH03.2013
High School Diploma -
Beechcroft
Columbus, OH06.1997
Skills
- EMR Systems
- Assisting with Physical Exams
- Coordination
- Pulmonary Function Tests (PFTs)
- Critical Thinking
- Writing
- Case Management
- Mobile Device Operation
- Blood and Tissue Collection
- Proper Sterilization Techniques
- Documentation Procedures Expertise
- Patient Relations
- Medical Terminology
- Microsoft Outlook
- Patient Assessments
- Time Management
- First Aid
- Sterile Procedures and Techniques
- Monitoring
- Customer Relationship Management
- Stocking Supplies
- Simple Dressings
- Prepare Treatment Rooms
- Cleaning and Sanitizing
- Microsoft Excel
- Operating EKG Equipment
- Vital Sign Monitoring
- Using Scales
- Communicating with Patient Families
- Patient Skin and Nail Care
- Health Care System
- Phlebotomy
- Active Listening
- Remote Video Conferencing
- General Housekeeping Abilities
- Mobility Assistance Needs Understanding
- Direct Patient Care
- Patient Toileting
- Patient Feeding
- Clinical Applications
- Charting Expertise
- Grooming and Bathing Assistance
- Customer Service
- Restocking Lab Supplies
- Needs Assessment
- Multi-Line Telephone System Operation
- Wound Care and Irrigation
- Updating Medical Records
- Managing Medical Laboratory Equipment
- Pulse Volume Recording
- Routine Laboratory Testing
- Vitals Collection and Documentation
- Complex Problem-Solving
- Patient-Handling Equipment
- Email Software
- Reading Comprehension
- Judgment and Decision-Making
- Collect Trash
- Microsoft Office
- Water Bath Maintenance
- Medical Procedures Understanding
- Sterilize Instruments
- Patient Management
- Team Management
- Patient Chart Tracking
- Speaking
- Instructing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Southeast Mental Health
11.2022 - 06.2023
Medical Assistant
Lower Lights Christian Health Center
09.2020 - 11.2022
Mental Health Associate
Sequel Pomegranate Health Systems
09.2016 - 06.2021
Certificate - Medical Assisting
Heritage College
High School Diploma -
Beechcroft
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