Keisha Walker
Katy,TX
Summary
Forward-thinking leader with extensive background in industry and great sense of programming and production requirements. Talented in staff leadership, schedule coordination and transmission management. Facilitates collaboration between talent and leaders to achieve programming goals with cohesive vision.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Director
Rising Ground Non-Secure Placement
Brooklyn
09.2021 - Current
- Supervise youth counselors/create weekly staff schedule
- Facilitate weekly staff meetings in coordination with program director
- Weekly submission of camera reviews to ACS
- Complete daily facility walk throughs and monthly facility inspections
- Participate in monthly managerial meetings
- Conduct weekly supervision with full time and part time staff
- Serve as a liaison between the clinical team and youth counselors
- Conduct weekly treatment meetings.
- Coordinated with internal stakeholders to ensure successful implementation of the program initiatives.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
- Assisted in developing training materials for new hires involved in the program activities.
Facilitator
Entrepreneurship for Everyone "E4E"
06.2021 - Current
- Facilitated an entry level entrepreneurship course for adolescents in Juvenile NSP and LSP programs
- Introduction to business
- Development of entrepreneurial mindset
- Research knowledge
- New skill development
- Product creation and new inventions
- New perspective
- Career ideation
- Hands on development of a product scholars can use.
- Developed and implemented comprehensive strategies to promote entrepreneurship initiatives.
- Organized seminars, workshops and other events to raise awareness of entrepreneurial resources available in the local community.
- Created marketing materials to promote entrepreneurship initiatives within the community.
Co-Founder
House of Galore Event Space Venue
Brooklyn
03.2020 - Current
- Multipurpose 2 level and backyard community rental space provided
- Blank white canvas for event versatility
- Host small business workshops
- Hire and train venue staff
- Worksite for SYEP youth.
- Established relationships with key customers, vendors, and partners.
- Recruited, trained, managed, and evaluated staff.
- Negotiated contracts with suppliers for goods and services.
- Conducted market research to assess potential opportunities for new products or services.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
Srum Master
RCN
New York, NY
10.2020 - 11.2022
- Defined and implement scaled agile techniques and practices
- Collaborated with other Scrum Masters across teams to ensure consistency in processes and tools used.
- Developed training materials to educate stakeholders about agile methodologies.
- Coached and mentored team members, stakeholders and leadership on benefits of Agile and Scrum.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Collaborated with individual teams/programs and organizations to discover their needs.
- Created dashboards using various tools such as JIRA, and Confluence, to track project progress and milestones.
- Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
- Acted as a servant leader to the development team by removing impediments and resolving conflicts.
- Enforced scrum values such as transparency, respect, commitment, courage, focus, openness and inspection.
Youth Counselor
Rising Ground Non-Secure Placement
Brooklyn
07.2018 - 09.2021
- Utilize cognitive behavior therapy to assist youth in redirecting poor habits
- Draft reports for family and caregivers to document progress, challenges and therapy milestones
- Supervise youth in a small group atmosphere to cultivate safety and structure
- Advocate for troubled youth to provide access to resources
- Collaborate with other counselors to devise programs and activities based on developmental and academic levels
- Provide guidance and advice to help cultivate self-esteem and community involvement
- Monitor youth behavior and offer guidance and support
- Conduct therapeutic group sessions.
Scrum Master
Northrop Grumman Mission Systems
Linthicum Heights, MD
05.2018 - 09.2020
- Kept up-to-date with industry trends in agile software development methods.
- Participated in feature design discussions offering insights from an Agile perspective when necessary.
- Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
- Supported the development team in understanding user stories, acceptance criteria and definition of done.
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
- Identified potential project risks and helped developed mitigation plans to resolve potential issues.
- Documented new features and strategies as well as user stories and criteria for acceptance.
Care Manager, Unit Supervisor
Mercy First Social Services
Brooklyn
05.2017 - 11.2018
- Hire, train, supervise and evaluate all assigned staff
- Coordinate monthly staff meetings
- Assist caseworkers in developing realistic care plans and treatment goals for the youth we serve
- Attend ACS and agency staff meetings and trainings
- Mentoring new staff; providing opportunities for shadowing and assistance with required paperwork
- Respond to emergencies as needed and/or directed
- Ensure that staff progress notes and billing are completed and submitted in a timely fashion.
Care Manager
Mercy First Social Services
Brooklyn
01.2016 - 05.2017
- A Care Manager is the central coordinator who ensures that assigned youth and families receive all services needed to be successful, prevent hospitalizations, stay healthy and maintain stability
- Monthly Home Visits to the homes of the children served
- Progress reports, care plans, psychosocial completion for all youth served
- Service Billing/Notes documented in connections.
Education
Bachelor of Science - Psychology
Morgan State University, School of Liberal Arts
05.2014
John Jay College, School of Criminal Justice
Skills
- Exceptional organizational skills
- Positive and optimistic
- Ability to prioritize and manage time well
- Exceptional Leadership skills
- SAFe Scrum master certified
- Youth Mentoring
- Operations Management
- Strategic Planning
- Staff Management
- Creative Mindset
- Team Development
- Talent Recruitment
- Workflow Analysis
- Sprint Planning
- Agile Best Practices
- Attention to Detail
- Work Planning and Prioritization
- Recruiting and Hiring
Coursework
- Computer Literacy
- Abnormal Psychology
- Social Psychology
- Developmental Psychology
- Group Dynamic
Certification
- SAFe Scrum
- PSM1
Timeline
Assistant Director
Rising Ground Non-Secure Placement
09.2021 - Current
Facilitator
Entrepreneurship for Everyone "E4E"
06.2021 - Current
Srum Master
RCN
10.2020 - 11.2022
Co-Founder
House of Galore Event Space Venue
03.2020 - Current
Youth Counselor
Rising Ground Non-Secure Placement
07.2018 - 09.2021
Scrum Master
Northrop Grumman Mission Systems
05.2018 - 09.2020
Care Manager, Unit Supervisor
Mercy First Social Services
05.2017 - 11.2018
Care Manager
Mercy First Social Services
01.2016 - 05.2017
Bachelor of Science - Psychology
Morgan State University, School of Liberal Arts
John Jay College, School of Criminal Justice
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