Keisha Walker
Queens,NY
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Focused healthcare team member offering several years of delivering exceptional patient service and managing documentation needs. Accustomed to communicating openly with healthcare staff to optimize treatments and care planning. Diligent in tracking patient details, managing laboratory samples and providing skilled mobility support. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Nyu Langone
Mineola, New York
03.2025 - 05.2026
- Assisted nursing staff with patient care and daily living activities.
- Monitored and documented patient vital signs and health status.
- Provided support with mobility and transportation of patients within the facility.
- Communicated effectively with patients to address concerns and provide comfort.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Helped create a safe environment by following infection control policies.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Notified senior staff of patient emergencies to optimize outcomes.
- Assisted patients with activities of daily living, including bathing, dressing and grooming.
- Turned and repositioned bedridden patients to prevent bedsores.
Patient Care Associate
Northwell Health Hospital
Forest Hill, NY
04.2014 - 09.2024
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Assisted physicians and nurses with basic wound care by preparing slings, stockings and bandages.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Routinely checked and repositioned patients to prevent bedsores and guarantee patient safety.
- Treated patients, families, visitors, staff and others professionally, resulting in creation of several lasting relationships.
- Engaged with patient family and friends to provide courteous visit experience.
- Maintained and set up sterile field for patient surgeries.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Planned, prepared, and served meals to patients according to individual dietary needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Used mobility devices to transport patients.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Played games with patients to boost mood, improve memory, and provide light entertainment.
- Tracked and reported clients' progress based on observations and conversations.
Medical Assistant
ProHealth Care
Rockville Centre, NY
09.2018 - 11.2018
- Cleaned and maintained medical equipment following procedures and standards.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Organized charts, documents and supplies to maintain team productivity.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Prepared treatment rooms for patient examinations.
- Positioned patients properly during examination or treatment for comfort and safety.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Education
Medical Assistant Certificate - Health Sciences
Allen School of Health Science
Jamaica, NY06-2013
Skills
- Behavior redirection
- Monitoring tools
- Care plan assessment
- Patient transport
- HIPAA compliance
- Care planning
- EKG interpretation
- Nursing background
- Daily living support
- Patient education
- Equipment preparation
- Patient care
- Clinical quality program standards
- Vital signs monitoring
- Basic life support
- Client safety and first aid
- Verbal and written communication
- Chart updating
- First aid and safety
- Quality assurance
- Direct patient care
- Phlebotomy
- Multitasking
- Organizational skills
- Compassionate client care
- Relationship building
Certification
- Certify Patient Care Technician
- Certify nurse's aide
- CPR
- BLS
- Driver license
Timeline
Patient Care Technician
Nyu Langone
03.2025 - 05.2026
Medical Assistant
ProHealth Care
09.2018 - 11.2018
Patient Care Associate
Northwell Health Hospital
04.2014 - 09.2024
Medical Assistant Certificate - Health Sciences
Allen School of Health Science