KEISHA P. ROBLES
Riverview,FL
Overview
24
24
years of professional experience
Work History
Risk Management PMO, SVP
Citigroup Inc
Tampa, FL
11.2022 - Current
- Coordinated with leadership to develop and implement organizational strategies for business objectives.
- Provided strategic guidance on operational decisions to the executive team.
- Hired, trained, and mentored staff to enhance productivity.
- Tracked project progress using agile methodologies, including burndown charts and task boards.
- Led daily Scrum stand-ups and sprint planning meetings for multiple concurrent projects.
- Organized sprint planning sessions to clarify user stories and acceptance criteria.
- Monitored sprint performance metrics to identify trends and optimization opportunities.
- Removed impediments to maximize team member productivity and focus.
Operational Risk Transformation Manager, Vice President
Citigroup
Tampa, FL
09.2021 - 11.2022
- Acted as a trusted advisor and subject matter expert in program management for reputation risk management.
- Guided stakeholders on the target state operating model and program governance framework aligned with the OCC Consent Order.
- Launched Reputation Risk Transformation program focusing on risk identification and appetite assessment.
- Developed standards, policies, procedures, and governance for comprehensive risk oversight.
- Implemented compensating measures, metrics, thresholds, and monitoring for enhanced risk management.
- Facilitated training and awareness initiatives to promote understanding of reputation risk principles.
- Aligned program with enterprise workstreams to ensure cohesive operational strategy.
Execution Manager & PMO, Vice President
Citigroup
Tampa, FL
04.2019 - 08.2021
- Co-led Diverse Ability Affinity Group for Inclusion & Diversity Network at ICG-ISG.
- Facilitated decision-making by delivering detailed Monthly Operating Reviews to Global Markets Head and Senior Leadership.
- Compiled and conveyed progress statistics, ensuring seamless communication across all Target State Channels.
- Created and maintained Management Scorecard and Dashboard for transparency of Books of Work.
- Spearheaded VOE and Talent Governance Board to bridge communication gaps and promote training opportunities.
- Provided expert recommendations in senior management discussions, offering advisory support in key meetings.
- Executed strategic project plans for timely project completion and drafted presentations for Global KYC Management Team.
- Directed Global ISG Markets KYC initiatives, ensuring timely execution of strategic projects through oversight of operational activities.
Strategy & Execution Manager, Vice President
Citigroup
Tampa, FL
11.2014 - 03.2019
- Executed Process Design and Standardization Initiative for 600+ employees in Regulatory Group.
- Optimized training opportunities for global teams by leading Talent Governance Board.
- Drafted and delivered ad-hoc executive presentations to Senior Management on operational activities.
- Coordinated tactical updates to strategic initiatives, enhancing risk detection and reporting.
- Conducted comprehensive research on financial impacts to support budgetary operations.
- Developed novel standards for achieving organizational goals while managing budgetary and staffing needs.
- Administered financial operations of Global Regulatory Group, improving resource strategies and outcomes.
Lead Business Trainer/Instructional Designer, Assistant Vice President
Citigroup
Tampa, FL
01.2011 - 01.2014
- Reduced monthly reconciliation process time while enhancing user knowledge on new data standards through project management skills in finance initiatives.
- Structured and implemented training projects for integration of advanced systems for 20,000 finance professionals globally.
- Executed instructor-led and web-based training projects using ADDIE instructional design methodology.
- Boosted efficiency of existing training programs by identifying gaps and integrating improvement initiatives.
- Leveraged team potential to achieve set targets and provided strong leadership on training initiatives.
- Supported supervision of training team initiatives, including Global Process Owners, Pearl, DSMT, GENESIS, eRecon, and CitiGL.
- Collaborated with Business SMEs and Corporate Sponsors to enhance understanding of all training projects and strategies.
Financial Accounting Analyst, Financial Analyst - Assistant Manager, and Accounting Opening Specialist
Citigroup
Tampa, FL
Education
SAFe Scrum Master
Scale Agile
Boulder, CO12-2024
Citi Project Management Professional -
Citigroup
Tampa, FL04-2018
B.Sc. - Business & Management
University of London - LSE
London, UKB.Sc. - Accounting
Everest University Tampa
Tampa, FLAccounting -
University of Puerto Rico
Utuado, PRSkills
- Program management and oversight
- Risk management
- Business strategy and transformation
- Resource allocation
- Complex problem-solving
- Strategic leadership and change management
- Budgeting and reporting
- Research and analysis
- Process improvement
- Team leadership and cross-functional collaboration
- Microsoft Office Suite and SharePoint
- Financial systems management
- Adobe software proficiency
- JIRA project tracking
Certification
Lean Apprentice Certified
Languages
- English, Fluent
- Spanish, Fluent
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Risk Management PMO, SVP
Citigroup Inc
11.2022 - Current
Operational Risk Transformation Manager, Vice President
Citigroup
09.2021 - 11.2022
Execution Manager & PMO, Vice President
Citigroup
04.2019 - 08.2021
Strategy & Execution Manager, Vice President
Citigroup
11.2014 - 03.2019
Lead Business Trainer/Instructional Designer, Assistant Vice President
Citigroup
01.2011 - 01.2014
Financial Accounting Analyst, Financial Analyst - Assistant Manager, and Accounting Opening Specialist
Citigroup
SAFe Scrum Master
Scale Agile
Citi Project Management Professional -
Citigroup
B.Sc. - Business & Management
University of London - LSE
B.Sc. - Accounting
Everest University Tampa
Accounting -
University of Puerto Rico
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