Compassionate and detail-oriented professional with extensive experience at Helping Hands Transitional Housing, excelling in patient care and emotional support. Proven ability to foster community engagement through recreational activities while maintaining safety and cleanliness. Skilled in teamwork and problem-solving, ensuring high standards of care and well-being for residents.
Overview
2026
2026
years of professional experience
Work History
Residential Aide
Helping Hands Transitional Housing
2023 - Current
Provided direct support to residents, ensuring safety and well-being in daily activities.
Assisted in implementing care plans tailored to individual resident needs and preferences.
Monitored and documented residents' progress, reporting changes to supervisory staff promptly.
Facilitated communication between residents, families, and healthcare providers for enhanced care coordination.
Developed recreational activities that promoted social engagement among residents, fostering a sense of community.
Maintained cleanliness and organization of living spaces, adhering to health and safety regulations consistently.
Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Facilitated social engagement among residents through the coordination of group activities, outings, and events.
Environmental Service Aide
Children's Hospital
10.2024 - 07.2025
Maintained cleanliness and sanitation standards in patient areas and common spaces.
Assisted in waste disposal procedures to ensure compliance with environmental regulations.
Operated cleaning equipment effectively to enhance facility appearance and safety.
Learned proper use of chemicals and cleaning agents for diverse surfaces and materials.
Adapted quickly to changing priorities in fast-paced healthcare environment.
Completed specialized cleaning projects such as terminal cleanings for isolation rooms or operating room turnovers, adhering to stringent protocols to ensure patient safety.
Maintained a safe environment for patients and staff with thorough disinfection of high-touch surfaces.
Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Verified cleanliness and organization of storage areas and carts.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Cashier
Home Depot
08.2024 - 03.2025
Processed customer transactions accurately using point-of-sale systems.
Assisted customers with inquiries and provided exceptional service to enhance satisfaction.
Maintained cleanliness and organization of checkout area to ensure efficient operations.
Handled cash, credit, and electronic payments following company procedures.
Housekeeper
Residence Inn Marriott
10.2023 - 08.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
Reduced lost items reports by carefully checking rooms for left-behind belongings and returning them to front desk.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Polished fixtures to achieve professional shine and appearance.
Washed and put away kitchen dishes, utensils and glassware.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeper Inspector Supervisor
Pendry Hotel
08.2022 - 08.2023
Performed thorough cleaning and sanitization of guest rooms and common areas to maintain high standards of cleanliness.
Managed laundry operations, ensuring timely processing of linens and guest garments with attention to detail.
Conducted regular inventory checks on cleaning supplies, facilitating efficient stock management for uninterrupted service.
Collaborated with front desk staff to address guest requests and resolve issues promptly, enhancing overall guest satisfaction.
Lead and supervised the housekeeping team, including room attendants, public area cleaners and laundry staff.
Assigned daily tasks and inspected completed work to ensure adherence to hotel standards.
Provided training and guidance to staff on cleaning procedures, customer service and safety protocols.
Addressed any performance issues, provided feedback and conducted regular evaluations.
Collaborated with the maintenance team to report and follow up on repair requests.
Monitored inventory levels of cleaning supplies, linens, and guest amenities, placing orders as needed to maintain stock.
Housekeeper Inspector Supervisors
Thompson Hotel
08.2021 - 07.2022
Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
Managed laundry operations, including washing, drying, and folding linens efficiently.
Collaborated with team members to uphold hotel policies and guest satisfaction objectives.
Inspected rooms for damage and reported maintenance issues promptly for resolution.