Dynamic team player with a proven track record at McDonald's,and my other jobs ans well excelling in customer service and food safety. Recognized for enhancing order fulfillment processes and training new staff. Strong multitasking abilities and a commitment to maintaining high standards of cleanliness and organization, contributing to help to improved customer satisfaction and operational efficiency.
Work History
Team Member
McDonald's Restaurant
Operated kitchen equipment to prepare food items in accordance with safety standards.
Provided exceptional customer service by efficiently taking orders and addressing inquiries.
Maintained cleanliness of work areas, ensuring compliance with health regulations.
Collaborated with team members to streamline order fulfillment during peak hours.
Assisted in training new employees on operational procedures and customer service best practices.
Managed inventory levels by restocking supplies as needed throughout shifts.
Implemented efficient processes for food preparation, enhancing overall service speed.
Resolved customer complaints effectively, contributing to improved satisfaction ratings.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Members
Wendys Restaurant
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Operated kitchen equipment safely, ensuring compliance with health and safety standards.
Collaborated with team members to maintain efficient workflow during peak hours.
Prepared food items according to standardized recipes, ensuring quality and consistency.
Assisted in training new employees on operational procedures and customer service protocols.
Monitored inventory levels, restocking supplies to prevent shortages during busy shifts.
Maintained cleanliness and organization of work areas, adhering to sanitation guidelines.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Assisted customers in selecting merchandise best suited to needs.
Assisted with inventory counts and stocking of merchandise.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Addressed and resolved customer complaints in polite and professional manner.
Operated register to process payments and collect cash payment for order totals.
Stocker/ Organizer
Ross Dress for Less
Stocked merchandise on sales floor to ensure optimal product availability.
Organized backroom inventory for efficient retrieval and restocking processes.
Assisted in maintaining store cleanliness and presentation standards.
Collaborated with team members to execute planograms and product displays.
Monitored stock levels and reported discrepancies to management for resolution.
Supported seasonal sales promotions through timely stock replenishment efforts.
Operated manual and electric pallet jacks for safe merchandise movement.
Engaged with customers to provide assistance and enhance shopping experience.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Performed inventory control, such as counting, and stocking merchandise.
Greeted customers and directed to requested products.
Maintained effective team member communication.
Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Assisted customers with special requests, enhancing their shopping experience at the store.
Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
Aided in training new team members on best practices for stocking procedures and inventory management systems.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Kept work areas neat, clean and free from debris.
Stocked shelves to match planogram images and instructions.
Interacted with guests in friendly and knowledgeable way.
Labeled products, rotated stock and fronted merchandise for appealing display.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Cook
Trustwell Senior Living
Prepared nutritious meals in accordance with dietary guidelines for residents.
Maintained cleanliness and safety standards in kitchen environment.
Assisted in menu planning to meet dietary restrictions and preferences.
Collaborated with team members to ensure timely meal service delivery.
Trained new staff on kitchen operations and safety protocols.
Monitored inventory levels and organized supplies for efficient workflow.
Implemented improvements in food presentation for enhanced dining experience.
Evaluated resident feedback to refine menu options and enhance satisfaction.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Contributed to positive guest experiences by accommodating special dietary needs and requests.
Tasted, smelled, and pierced food with fork to verify sufficient cooking.
Showcased excellent knife skills for precise cutting and preparation of various ingredients.
Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
Mentored junior cooks in refining culinary skills through hands-on guidance.
Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Collaborated with management team to develop new menu items.
Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
Implemented rotating menu concept, keeping dining experience fresh and engaging for regular customers.
Cook's Assistant
Harbor Chase Senior Living
Assisted in food preparation, ensuring adherence to safety and hygiene standards.
Supported lead cook in assembling meal components for daily service.
Maintained cleanliness of kitchen equipment and workstations throughout shifts.
Collaborated with team members to streamline food prep processes and reduce waste.
Learned proper handling techniques for kitchen tools and equipment under supervision.
Adapted quickly to changing menu requirements and special dietary needs of residents.
Followed recipes accurately, contributing to consistent meal quality and presentation.
Participated in training sessions to enhance culinary skills and operational efficiency.
Dietary Aide
Willow Falls Senior Living Community
Assisted in meal preparation and presentation for residents, ensuring adherence to dietary guidelines.
Maintained cleanliness and organization of kitchen and dining areas to uphold health standards.
Supported residents during mealtime, promoting positive dining experiences through engagement and assistance.
Collaborated with kitchen staff to efficiently manage food inventory and minimize waste.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Served meals to residents in accordance with established schedules and dietary procedures.
Kept all kitchen areas clean, tidy and free of hazards.
Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
Prepared special dietary meals to meet individual patient needs, promoting better health outcomes.
Organized kitchen workflows, enabling team to prepare meals more efficiently.
Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
Collaborated with healthcare professionals to update patient diets, aligning with treatment plans.
Help also find and make new desserts that the residents would like to have added to the menu
Security Officer
Allied Universal Security
Monitored premises to ensure safety and security of personnel and property.
Conducted regular patrols to identify and mitigate potential hazards.
Responded promptly to emergencies, coordinating with local law enforcement as needed.
Enforced facility access control protocols, verifying visitor credentials effectively.
Documented incidents accurately in daily reports for record-keeping and analysis.
Assisted in training new security staff on protocols and procedures.
Collaborated with management to enhance security measures based on observed vulnerabilities.
Implemented conflict resolution strategies to de-escalate situations professionally.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Improved overall security by conducting regular patrols and monitoring surveillance systems.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Investigated suspicious activities and persons to maintain security of premises.
Wrote detailed reports of all security breaches and investigations.
Checked the back of truck trailers and made sure they had the correct product and seals on trailer and also checked temperatures if was carrying food.