Experienced Administrative Assistant with strong interpersonal and application skills and desire to serve both internal and external customers.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
JAN-PRO Cleaning And Disinfecting In Utah
02.2023 - Current
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Supported executive staff through scheduling meetings, and preparing crucial documents.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Took Customer Service calls and handled correspondence follow-up calls, and scheduling.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Assisted in onboarding new Franchise Owners, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Administrative Assistant/HR Specialist
SendOutCards/Promptings
08.2022 - 01.2023
Scheduled office meetings and client appointments for staff teams.
Generated reports, typed letters and prepared presentations.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel (including booking airfare, hotel and ground transportation).
Processed invoices and expenses to facilitate on-time payment.
Organized weekly staff meetings and logged minutes for corporate records.
Created detailed expense reports and requests for capital expenditures.
People Ops/Human Resources Manager
MoneyLion
06.2021 - 06.2022
Motivated employees through special events and incentive programs.
Implemented performance reviews and motivational strategies to elevate HR team results.
Liaised between multiple business divisions to improve communications.
Designed and updated company policy.
Maintained employee records.
Recruited and onboarded talent and assisted with other HR processes.
Senior Administrative Assistant
Marriott Vacations Worldwide
07.2006 - 04.2021
Coordinated office activities, meetings and public events including product ordering, set up and technology.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders and executive committee respond quickly to business and customer requirements.
Acquired proper equipment, refreshments and supplies for meetings.
Prepared flawless emails, agendas and other documents upon direction of immediate supervisor.
Maintained personal schedule, professional calendar and individual appointments for senior staff members.
Hosted visitors by coordinating their travel, agenda and catering needs.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Education
Communications
Snow College
Ephraim, UT
05.1998
Bingham High School
South Jordan, UT
06.1995
Skills
Microsoft Applications, SharePoint, Google Suite, Charthop, Greenhouse, ADP, Canva, Zoom, Workday, Problem Solving, Customer Service, Great Communicator, Consistent, Quick Learner, Efficient, Organized
Timeline
Administrative Assistant
JAN-PRO Cleaning And Disinfecting In Utah
02.2023 - Current
Administrative Assistant/HR Specialist
SendOutCards/Promptings
08.2022 - 01.2023
People Ops/Human Resources Manager
MoneyLion
06.2021 - 06.2022
Senior Administrative Assistant
Marriott Vacations Worldwide
07.2006 - 04.2021
Communications
Snow College
Bingham High School
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