Keishia Horne
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Intake and Release Spacialist
Orange County Corrections Department
Orlando , FL
12.2015 - Current
- Created detailed test plans for each application release in order to identify any potential issues prior to deployment.
- Performed root cause analysis on failed deployments in order to determine corrective actions needed for future releases.
- Assisted with troubleshooting complex problems encountered during the installation process.
Lieutenant
Juvenile Assessment Center
Orlando, FL
08.2008 - 08.2015
- Participated in recruitment activities such as interviewing applicants and conducting background checks.
- Coordinated with other departments to ensure efficient completion of tasks.
- Resolved conflicts between personnel within the unit or from outside sources in an effective manner.
- Conducted searches for contraband items such as weapons, drugs or other prohibited materials.
- Trained new staff members on policies, procedures and protocols related to working with juvenile offenders.
- Supervised recreational activities for inmates in order to facilitate positive social interaction among them.
- Provided guidance to juveniles on proper conduct and encouraged compliance with rules and regulations.
- Maintained records of daily observations regarding inmate's behavior, progress reports and incident reports when necessary.
- Ensured safety and security of juvenile offenders within the facility by monitoring their activities, behavior and whereabouts.
Education
High School Diploma -
Jones High School
Orlando, FL06-1985
Skills
- Continuous integration
- Continuous deployment
- Configuration Management
- Incident Management
- Critical Thinking
- Attention to Detail
- Verbal Communication
- Self-Directed
- Flexible and Adaptable
- Multitasking
- Teamwork and Collaboration
Timeline
Intake and Release Spacialist
Orange County Corrections Department
12.2015 - Current
Lieutenant
Juvenile Assessment Center
08.2008 - 08.2015
High School Diploma -
Jones High School