Keishla Colon Rios
Hartford
Summary
Dedicated Team Leader experienced in quality assurance initiatives and issue resolution. Maximized team productivity through effective project management and personnel training, while ensuring employee safety and adherence to production schedules. Committed to fostering a strong work ethic and maintaining high standards of quality.
Overview
7
7
years of professional experience
Work History
Team Leader Homeline
Walmart
Cromwell
12.2019 - Current
- Supervised daily operations and ensured compliance with company policies.
- Trained team members on customer service best practices and store procedures.
- Managed inventory levels and coordinated stock replenishment across departments.
- Led team meetings to discuss performance, goals, and operational updates.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Resolved customer issues promptly and effectively to maintain satisfaction levels.
- Collaborated with management to develop strategies for sales growth initiatives.
Team Leader Meat & Produce
Walmart
Cromwell
12.2019 - Current
- Led team in daily operations and task assignments.
- Trained new employees on store procedures and policies.
- Coordinated inventory management and stock replenishment efforts.
- Ensured compliance with safety standards and protocols.
- Implemented strategies to enhance customer service experience.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
Team Leader Cosmetics
Walmart
Cromwell
12.2019 - Current
- Supervised team members to ensure efficient store operations and customer service.
- Coordinated daily tasks and schedules to align with store objectives.
- Managed inventory levels to maintain product availability and organization.
- Trained new associates on store policies and operational procedures.
- Implemented best practices for merchandising to enhance product presentation.
- Assisted in resolving customer inquiries and complaints effectively.
- Monitored compliance with safety standards and operational guidelines.
- Collaborated with management to improve team performance and productivity.
Team Leader Lawn & Garden
Walmart
Cromwell
12.2019 - Current
- Led team to ensure efficient store operations and customer satisfaction.
- Coordinated staff schedules to optimize coverage during peak hours.
- Delegated daily tasks to team members to optimize group productivity.
- Trained new employees on company policies and customer service standards.
- Offered training and support to keep team members motivated and working toward objectives.
- Facilitated communication between departments to enhance teamwork and collaboration.
- Managed inventory levels to maintain product availability on shelves.
- Monitored store performance metrics to identify areas for improvement.
Team Leader Bakery & Deli
Walmart
Cromwell
12.2019 - Current
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Trained new associates on customer service standards and operational procedures.
- Led team in maintaining store cleanliness and organization.
- Delegated daily tasks to team members to optimize group productivity.
- Resolved customer inquiries and complaints with professionalism and care.
- Coordinated inventory management processes to ensure stock availability.
- Monitored sales data to assist in merchandising and product placement decisions.
Education
Ebenezer International Christian Academy
Hialeah, FLSkills
- Team leadership
- Leadership
- Employee training
- Coaching and mentoring
- Performance evaluations
- Evaluating employee work
- Performance monitoring
- Team assessment
- Team Check-ins
- Team building
- Team motivation
- Process improvement
- Workflow management
- Inventory management
- Sales strategies
- Client relations
- Time management
- Operational safety
- Communication skills
- Operational safety
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Team Leader Homeline
Walmart
12.2019 - Current
Team Leader Meat & Produce
Walmart
12.2019 - Current
Team Leader Cosmetics
Walmart
12.2019 - Current
Team Leader Lawn & Garden
Walmart
12.2019 - Current
Team Leader Bakery & Deli
Walmart
12.2019 - Current
Ebenezer International Christian Academy