KEISHLA GONZALEZ MEDINA
Lawrence
Summary
Warehouse and logistics professional with over 6 years of hands-on experience in assembly, picking, packing, shipping, receiving, and inventory control. Skilled in operating forklifts and warehouse scanners, following safety standards, and maintaining accuracy under pressure. Strong work ethic, excellent communication skills, and proven ability to meet production goals efficiently.
Overview
10
10
years of professional experience
Work History
Forklift Driver / Warehouse Associate
CF Cold Storage
Haverhill
01.2022 - Current
- Perform picking, packing, shipping, and receiving of cold storage goods.
- Operate forklifts and pallet jacks safely to load and unload inventory.
- Maintain accurate inventory counts and shipment logs.
- Assist with assembly and labeling of customer orders.
Stocker
Adecco Staffing Agency
10.2019 - 04.2020
- Stocked shelves with merchandise to maintain organized displays.
- Assisted customers by locating products and answering inquiries.
- Conducted inventory checks to ensure product availability and accuracy.
- Collaborated with team members to restock items during high-traffic periods.
- Stocked merchandise on shelves to maintain product availability and organization.
Customer Service Representative (Call Center)
Banco Santander de Puerto Rico
San Juan
01.2018 - 01.2019
- Assisted clients with inquiries, claims, and service activations.
- Processed applications for personal loans and credit cards.
- Provided excellent customer service and problem resolution.
Customer Service Cashier
Supermercados Máximo
San Juan
01.2017 - 01.2018
- Managed cash transactions and maintained a clean, organized workspace.
- Provided friendly and efficient customer assistance at checkout.
Call Center Customer Service Representative (Temporary)
First Medical / CTS
San Juan
01.2016 - 01.2017
- Handled high-volume inbound calls regarding coverage and renewals.
- Updated customer accounts and supported administrative processing.
Education
Bachelor’s Degree - Business Administration – Office Administration
Universidad Ana G. Méndez, Cupey Campus
San Juan, PRHigh School Diploma -
Ramón Power y Giralt High School
San Juan, PRSkills
- Order Picking
- Packing
- Shipping
- Receiving
- Inventory Management
- Assembly Line
- Quality Control
- Forklift Certified
- RF Scanner Operation
- BCScan Operation
- Teamwork
- Problem Solving
- Fast Learner
- Works Under Pressure
- Basic Computer Knowledge
- Word
- PowerPoint
Timeline
Forklift Driver / Warehouse Associate
CF Cold Storage
01.2022 - Current
Stocker
Adecco Staffing Agency
10.2019 - 04.2020
Customer Service Representative (Call Center)
Banco Santander de Puerto Rico
01.2018 - 01.2019
Customer Service Cashier
Supermercados Máximo
01.2017 - 01.2018
Call Center Customer Service Representative (Temporary)
First Medical / CTS
01.2016 - 01.2017
Bachelor’s Degree - Business Administration – Office Administration
Universidad Ana G. Méndez, Cupey Campus
High School Diploma -
Ramón Power y Giralt High School