Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Hi, I’m
Keishlenid Morales Quiñones
Bayamón,PR
Summary
Overview
2
years of professional experience
Work History
Walmart
Entertaiment Associate
06.2022 - 07.2024
Job overview
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Collaborated with team members to maintain smooth operations during peak hours.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
- Contributed to achievement of sales targets through suggestive selling techniques.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Universidad Sagrado CorazónSan Juan, PR
Bachelor of Science from Nurse
05-2028
University Overview
Largo High SchoolLargo, FL
High School Diploma
05-2024
University Overview
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Oral communication Spanish and English
- Team collaboration
- Inventory and stocking
- Courteous and professional
- Adaptability and flexibility
- Friendly and helpful
- Team cooperation
- Responsible and punctual
- Honest and dependable
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Entertaiment Associate
Walmart
06.2022 - 07.2024
Universidad Sagrado Corazón
Bachelor of Science from Nurse
Largo High School
High School Diploma
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