Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keishlyann Rodriguez Hernandez

Harrisburg,PA

Summary

I'm a dedicated employee at any job I've worked at or hoping to work at. Have come close to a promotion but due to toxic work place have looked for other jobs that feel would be best and more challenging. Haven't had any complaints or any unhappy customers even on the worst day, Always make sure all customers have left satisfied and happy.

Being bilingual has been a great asset to have and being able to help more and have better customer service, also been great to getting jobs where being bilingual has been needed.

Overview

1
1
year of professional experience

Work History

Crew Member

Stewart Group (Mcdonalds)
04.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

Material Handler

FedEx Ground
08.2022 - 12.2022
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.

Salesperson

Advance Auto Parts
02.2022 - 08.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Located merchandise across various stores to address customer needs.

Education

No Degree -

Central Dauphin East Senior High School
Harrisburg, PA

Skills

  • Cash Handling
  • Food Running
  • Process Payments
  • Operate Cash Register
  • Store Opening and Closing
  • Taking Orders
  • Product Promotion
  • Employee Training and Supervision

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Crew Member

Stewart Group (Mcdonalds)
04.2023 - Current

Material Handler

FedEx Ground
08.2022 - 12.2022

Salesperson

Advance Auto Parts
02.2022 - 08.2022

No Degree -

Central Dauphin East Senior High School

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Keishlyann Rodriguez Hernandez