Keishon Shoultz
Jacksonville,FL
Summary
Demonstrated ability to enhance team collaboration and problem-solving, leading to increased efficiency and customer satisfaction. Skilled in multitasking and organization, committed to achieving and exceeding set goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Warehouse Associate/Assistant Supervisor
Coastal Industries
11.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Mailroom Clerk
United Postal Service
11.2020 - 09.2021
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Managed inventory of office supplies, minimizing downtime due to shortages by proactively replenishing stock as needed.
- Ensured compliance with postal regulations, adhering to proper packaging guidelines and documentation requirements for all outgoing mail shipments.
- Improved mail processing efficiency by accurately sorting and distributing incoming mail to appropriate departments.
Picker Packer
Amazon
08.2019 - 12.2020
- Stocked designated items on shelves, end caps and displays.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Assisted with loading and unloading trucks, ensuring proper handling of fragile items to minimize breakage or damage.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Kept work areas neat, clean and free from debris.
Customer Service Representative
Concentrix
06.2018 - 08.2019
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Englewood High School
Jacksonville, FL02.2017
Skills
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
- Multitasking and organization
- Great Communication
Timeline
Warehouse Associate/Assistant Supervisor
Coastal Industries
11.2022 - Current
Mailroom Clerk
United Postal Service
11.2020 - 09.2021
Picker Packer
Amazon
08.2019 - 12.2020
Customer Service Representative
Concentrix
06.2018 - 08.2019
High School Diploma -
Englewood High School
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