Summary
Overview
Work History
Education
Skills
Timeline
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Keishonte Brooks

Tomball,TX

Summary

Experienced Financial Services Consultant and proven leader at building vibrant businesses by developing new prospects and accounts and managing customer relationships to achieve sales goals. Dedicated to generating customer goodwill and loyalty by developing key relationships with decision-makers. Demonstrated to leverage network of customer contacts to increase understanding of customer needs and employ business-growth strategies.

Overview

6
6
years of professional experience

Work History

Remote Financial Services Consultant

LSI Solutions
Naperville, IL
10.2018 - 08.2022
  • Offered competitive commercial banking solutions and retail financing options.
  • Negotiated with finance companies for optimal financing opportunities for clients.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Worked with clients to provide competitive commercial banking solutions and retail financing plans.
  • Improved operations through consistent hard work and dedication

Receptionist

PeopleReady
Dallas , TX
10.2017 - 10.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression
  • Provided callers with address, directions, company website and related information

Administrative Assistant

Superior Health Plan Inc
Dallas, TX
07.2016 - 10.2017
  • Answer incoming calls and route to appropriate party
  • Enter and Maintain Customer profiles in database
  • Switchboard operator for multiple agents
  • General Customer Service and other office duties as assigned
  • Assist customers with general questions and making payments.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and submitted purchase orders to maintain stock levels

Education

High School Diploma -

Wylie High School
Wylie, TX
06.2016

Skills

  • Account documentation
  • Account maintenance
  • Risk management
  • Workplace training
  • Accounts Payable
  • Record Reconciliation
  • Microsoft Office Suite
  • Schedule Management
  • Confidentiality and Data Protection
  • Customer Service
  • Data Entry

Timeline

Remote Financial Services Consultant

LSI Solutions
10.2018 - 08.2022

Receptionist

PeopleReady
10.2017 - 10.2018

Administrative Assistant

Superior Health Plan Inc
07.2016 - 10.2017

High School Diploma -

Wylie High School

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Keishonte Brooks