Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Keisiia Logan

Chicago,IL

Summary

Reliable personal care professional bringing 5 years of experience in Personal Care Assistant roles. Skilled in addressing physical and mental disabilities and monitoring needs for convalescent patients. Trusted to care for patients at varying stages of life.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Misericordia
Evanston, IL
12.2020 - Current
  • Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
  • Provided guidance and support to ensure safety of individuals served.
  • Tracked and reported clients' progress based on observations and conversations.
  • Recorded client status progress and challenges in logbooks and reports.
  • Facilitated social interactions between participants and their peers in the community.
  • Advocated for disabled individuals to foster communication and self-expression and achieve goals.

Customer Service Representative

Illinois Department of Employment Security
Chicago, IL
10.2019 - 12.2020
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Set up and activated customer accounts.

Lead Teacher

Little Leaders Early Learning Center
Chicago, IL
08.2016 - 05.2019
  • Researched books and supplemental materials to use with lesson plans.
  • Maintained secure and disciplined classroom to provide positive learning environment.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Differentiated instruction according to student skill level.
  • Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
  • Met with parents to discuss students' progress and review areas requiring improvement.

Phlebotomist

Dr. Bhatt Office
Oak Park, IL
01.2017 - 02.2019
  • Followed all safety protocols when handling hazardous materials.
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
  • Maintained a clean, safe, and organized work environment.
  • Prepared and packaged specimens for courier transport.
  • Reported any abnormal results or trends to supervisor or laboratory manager.
  • Collected specimens for drug screens, paternity tests and alcohol tests.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Interacted with patients to gather and record data prior to blood draws.

Phlebotomist

Life Source
Aurora, IL
03.2016 - 01.2017
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
  • Verified patient information prior to specimen collection.
  • Screened prospective donors by conducting interviews, obtaining medical histories and measuring vital signs.
  • Coordinated workflow based on stat, schedule, or outpatient needs.
  • Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
  • Transported specimens following established protocol for temperature and light.
  • Responded quickly and effectively to emergency situations.

Education

High School Diploma -

Theodore High School
Chicago, IL
06-2018

Some College (No Degree) - Phlebotomy

Phalanx
Chicago, IL

Some College (No Degree) - Early Childhood Special Education

Northern Illinois University
Dekalb, IL

Skills

  • Care Delivery
  • Transportation
  • Appointment Scheduling
  • Patient Management
  • ADL Support
  • Direct Patient Care
  • Behavioral Management
  • Indirect Patient Care
  • Infection Control Procedures
  • Disability Awareness
  • Client Safety and First Aid
  • Healthcare
  • Knowledge of State Regulations

Certification

  • Phlebotomist Licenses
  • DSP
  • CPR

References

References available upon request.

Timeline

Direct Support Professional

Misericordia
12.2020 - Current

Customer Service Representative

Illinois Department of Employment Security
10.2019 - 12.2020

Phlebotomist

Dr. Bhatt Office
01.2017 - 02.2019

Lead Teacher

Little Leaders Early Learning Center
08.2016 - 05.2019

Phlebotomist

Life Source
03.2016 - 01.2017

High School Diploma -

Theodore High School

Some College (No Degree) - Phlebotomy

Phalanx

Some College (No Degree) - Early Childhood Special Education

Northern Illinois University
Keisiia Logan