Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Security Guard
A&H Security
07.2024 - Current
Conducted daily security patrols of assigned areas.
Responded to alarms, emergencies, and disturbances.
Provided customer service assistance to staff and visitors in a professional manner.
Reviewed security logs to ensure proper documentation was maintained.
Secured personnel and premises by inspecting buildings and patrolling property.
Security Guard
Arrow Security Corp.
11.2023 - 07.2024
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Tracked guestroom keys for accuracy and security purposes.
Enforced hotel policies and regulations concerning security.
Delivery Driver
Amazon
Queens, NY
08.2021 - 11.2022
Transported and safely delivered items to prevent damage or loss.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Obeyed traffic laws and follow established traffic and transportation procedures.
Loaded trucks and safely secured merchandise to prevent damage during transportation.
Checked shipping papers to determine nature of load and presence of hazardous materials.
Food Delivery Driver
Catfish Cafe
Jamaica, NY
02.2016 - 07.2022
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Delivered fresh food to customers across local area.
Carried food in insulated bags to maintain hot or cold temperature.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Driver/Operator Technician
Ace Janitorial
Brooklyn, NY
02.2013 - 01.2019
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Learned and followed safety and emergency procedures.
Handled various mechanical and technical machinery during manufacturing process.
Taught new employees machine operation techniques and important business procedures.
Retained safe and clean work area in accordance with Good Manufacturing Practices (GMPs).
Assistant Store Manager
7 Eleven Store
Answered customer questions and addressed problems and complaints in person and via phone.
Handled complaints from customers by empathetically listening, recording details and offering solutions.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Handled scheduling for store shifts to achieve adequate staffing.
Maintained inventory by checking merchandise to determine levels.
Coached and developed store associates through formal and informal interactions.