Summary
Overview
Work History
Education
Skills
Timeline
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Keitah Andrews

Keitah Andrews

Avenel,NJ

Summary

Professional with extensive experience in high-volume office settings, providing exceptional clerical and operational support. Demonstrates strong judgment and efficiency in managing diverse daily tasks independently. Expertise in office supply management, paperwork organization, and project coordination, with a proven track record of conflict de-escalation and maintaining a solution-oriented atmosphere.

Overview

2
2
years of professional experience

Work History

Patient Service Representative

Summit Medical Group
Berkeley Heights, NJ
10.2024 - Current
  • Conducted routine administrative functions involving file management, sending faxes, and making copies.
  • Ensured secure management of confidential healthcare information per HIPAA standards.
  • Handled inbound calls with professionalism.
  • Welcomed arriving patients, and ensured they reached the correct department.
  • Recorded and maintained accurate patient data within healthcare software platforms.
  • Validated patient account details consistently for precise record-keeping.
  • Collaborated with medical teams to ensure comprehensive patient care.

Patient Care Coordinator

Iron Physical Therapy
Caldwell, NJ
11.2023 - 10.2024
  • Promoted positive interactions among staff, patients, and visitors by maintaining high standards of support.
  • Entered and managed comprehensive records of healthcare operations in electronic platforms.
  • Executed diverse office duties such as document organization, call management, and appointment coordination.
  • Handled appointment bookings for patients and ensured timely follow-up visits.
  • Executed patient intake procedures involving the completion of insurance verifications and claims forms accurately.

Education

Bachelor of Science - Exercise Science

Montclair State University
Montclair, NJ
01.2024

Skills

  • Attention to Detail
  • Resilience
  • Collaboration
  • Problem Solving
  • Analytical Thinking
  • Oratory
  • Presentation
  • Database Coordination
  • HIPAA Compliance
  • Organizational Standards
  • Electronic records management
  • Document organization
  • Call management
  • Sensitive material handling
  • Office administration

Timeline

Patient Service Representative

Summit Medical Group
10.2024 - Current

Patient Care Coordinator

Iron Physical Therapy
11.2023 - 10.2024

Bachelor of Science - Exercise Science

Montclair State University