Keith Anderson
Washington,MI
Overview
30
30
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Learning Design
Domino's Pizza, LLC WRC
01.2020 - Current
- Highly motivated and energetic Learning Design Leader quickly and efficiently analyzing needs, gaps and providing a strategic vision enabling Domino's to navigate towards the Learning and Development team of the future
- Leads team of 4 highly skilled Instructional Designers to design, develop and deliver cutting edge training solutions to TUSA, WRC, Supply Chain and Domestic/International Operations
- Successfully designed, developed, and implemented Learning Design content storage/naming structure for all course materials, assets, and source files within 3 months of hire
- Implemented annual Learning Design Content Auditing process used to evaluate, review, archive or update all existing courses within the LMS(s)
- Took the initiative to research, benchmark lead organization's processes on implementing a formal Human Resources Learning Design Intake Request Process
- Identified and utilized funding for Instructional Design Certification for Learning Design team members to enhance and build their skillset
- Lead initiative to incorporate Kirkpatrick's 3 and 4 Levels of Evaluation into Domino's curriculum to better gauge performance improvement post training and return on investment
- Successfully designed, developed and implemented The Leadership Essentials Program for all levels of leadership at the World Resource Center
- Received the Brandon Hall Gold Award for Best Leadership Development Program.
North America Supply Chain Management Learning & Development Manager
Fiat Chrysler Automobiles
01.2017 - 01.2021
- Passionate and driven to provide quality leadership, program development, and grass-roots development in research resulting in recognition for encouraging learner success through successful professional development and management of the North America Supply Chain Management organization's Training and Competency development activities
- Lead team of 7 Instructional Designers and 10 Subject Matter Experts to successfully convert over 300 Instructor-led training courses into effective, engaging and entertaining micro-eLearning's during Covid-19 Pandemic
- Remained 98% effective overall in Learning and Development team productivity during working from home directives
- Drove successful implementation of Supply Chain Management's Skill Mapping Competency Model and initiatives
- Facilitate support for Supply Chain Management as the only Level 3 LMS Administrator (Saba), manage competency in the LMS for radar tracking while maintaining instructor/competency lead roles in the LMS and in SharePoint
- Conduct monthly Supply Chain Management New Hire orientation, develop competency mapping guidelines and establish Supply Chain Management New Hire curriculum with Human Resources
- Maintain Supply Chain Management SharePoint site including all libraries, execute monthly Supply Chain Management Competency Learning and Development Metrics, conduct annual competency audits, lead Supply Chain Management Core competencies - Facilitation, Problem Solving, Time Management, Process Management, Project Management, and Supply Chain Management
- Designed, developed and implemented North America Supply Chain Management Operations Onboarding Boot Camp for new hires, transfers and promoted employees
- Designed, developed and implemented North America Supply Chain Management Divisional Specific Onboarding Program
- Served as Project Manager for FCA Supply Chain Management Academy Powered by APICS certification program implementation
- Responsibilities include development through collaboration with FCA Regional Divisions APICS Global Principle Web-based Training modules, providing process/procedure feedback and coordinating participant selection and completion tracking of both Jr
- And World-recognized Certification Programs.
Human Resources Learning & Development Manager
Accretive Health, LLC
Southfield
01.2014 - 01.2016
- Highly motivated, with a proven record of accomplishment in curriculum design and development, content creation, problem solving, outreach projects, strategic planning, assessment, and management in complex and fast-paced environments resulting in the successful implementation of required IQ and EQ training solutions based on the performance gaps of the group
- Provided a full range of training support including content development, consultation on delivery methods and training materials, and the delivery of training initiatives and programs within the global organization across multiple functional areas (e.g., sales, IT, operations, etc.)
- Collaborated with subject matter experts in analyzing, designing, developing, implementing, evaluating, and maintaining training programs based on learning needs
- Launched companywide instructor led training and knowledge management initiatives/programs
- Built and maintained effective working relationships with clients, vendors, and business teams through consistent communications and responsiveness
- Developed employees training needs assessments, aligned learning objectives and curriculums with performance gaps as well as processes, templates, and methodologies that enhance and facilitate team-based and local learning and performance improvement
- Provided monthly reports to senior management on the progress of L&D programs and their alignment to achieving organizational goals
- Developed, implemented and oversaw College Recruit New Hire Rotational Onboarding Program
- Was responsible for 100% compliance in regards to Certification Training Programs
- Developed, implemented and oversaw monthly Operational Onboarding Boot Camp Program for all Ops Leads
- Assisted in the development/implementation and oversaw the yearly Revenue Cycle Academy for exempt employees
- Served as Cornerstone LMS Administrator
- Obtained 90% NPS for all developed programs, improved new hire production and performance within their first six months of employment
- Succeeded in lowering attrition in the Shared Services Division by implementing onboarding programs coupled with 30-60-90 day follow-ups, assessments and performance consultation with new hire and their supervisor.
Timeline
Manager of Learning Design
Domino's Pizza, LLC WRC
01.2020 - Current
North America Supply Chain Management Learning & Development Manager
Fiat Chrysler Automobiles
01.2017 - 01.2021
Human Resources Learning & Development Manager
Accretive Health, LLC
01.2014 - 01.2016
Industrial Organizational Psychology
Michigan State University
09.1987 - 12.1991
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Education
Industrial Organizational Psychology
Michigan State University
East Lansing, MI 09.1987 - 12.1991
Skills
- Strategic Planning
- Contract Management
- Performance Management
- Workforce Management
- Operations Management
- Expense Tracking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
SCRUM Master (SCRUM Alliance)
Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time offCareer advancementLanguages
English
Native language
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