Dynamic Refrigeration and Air Conditioning Technician with proven expertise at Kroger Facility Engineering. Skilled in troubleshooting and optimizing temperature control systems, I enhanced customer satisfaction through prompt service and energy-efficient installations. My collaborative approach and meticulous attention to safety compliance led to significant reductions in downtime and improved system performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Refrigeration and Air Conditioning Technician
Kroger Facility Engerining
05.2003 - 06.2025
Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
Collaborated with team members to complete complex installations and repairs within tight deadlines.
Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
Reduced energy consumption for customers with the installation of energy-efficient heating, ventilation, and air conditioning systems.
Delivered excellent customer care by providing timely, reliable service that minimized downtime for businesses relying on functioning cooling units.
Completed root cause analysis to identify issues, understand problems and implement corrective plans.
Ensured safety compliance through meticulous inspection of refrigeration and air conditioning equipment, identifying potential hazards or issues.