Summary
Overview
Work History
Education
Skills
Awards
OTHER EXPERIENCE
Timeline
Generic

Keith B. Higgins

Marion,Arkansas

Summary

Award-winning transportation industry regional and operations manager. Possesses over nine years of railroad and warehouse experience with in-depth safety and quality assurance knowledge. Strong work ethic, exceptional team building and training skills and the ability to develop safety training materials. Natural born leader who enjoys developing a thriving work environment, and finding ways to increase efficiency and productivity in order to have a greater impact on the company’s bottom line and increase customer satisfaction. Has served as a full-time pastor for the past two years and currently seeking to return to the industry.

Overview

27
27
years of professional experience

Work History

Production Manager

Olshan Foundation
12.2019 - Current
  • Coordinating and managing each job order, loading of trucks and trailers, selecting materials used for each job order.
  • Monitoring key productivity indicators for each job site for maximum efficiency and proficiency.
  • Coordinate and manage the inventory of materials with the WMS system.
  • Evaluate old and new processes, methods, and SOPs and making recommendations for continuous improvement.
  • Manage and develop, implementation of all operational and safety policy, programs and systems.
  • Coach and train each team to follow all operational objectives and assignments.

Midwest Regional Manager

Inter-Rail Transport, Inc.
02.2015 - 05.2016
  • Created and maintained budgets for all Midwest Regional facilities conducting multi-level railcar loading and unloading as well as railcar pre-tripping and prepping, industrial and intermodal switching, vehicle processing, and inventory management through the Interlake System.
  • Managed the development and orientation of projects related to safety and quality.
  • Worked closely with terminal managers, second line management, and staff in an effort to improve safety and quality, increase overall productivity and implement cost-saving measures.
  • Implemented successful safety training programs.
  • Performed unannounced audit visits to conduct ISO, Safety, AAR, and Railroad Audits.
  • Reviewed Environmental/Emergency Action Plan of each facility and suggested changes and updates where applicable.

Operations Manager

01.2013 - 02.2015
  • Managed daily operations while meeting facility objectives related to the operational budget.
  • Tracked and reported facility activity as required by each customer through AS400.
  • Maintained manufacturer documents relating to facility audits.
  • Maintained required staff to complete all duties and allocated resources to conduct rail switching, loading/unloading, shuttle crew, and administrative activities.

Assistant Operations Manager

06.2011 - 01.2013
  • Maintained quality system policies and objectives.
  • Assisted with hiring and maintained adequate staff to complete all duties.
  • Managed facility in the absence of the Operations Manager.
  • Maintained a clean and safe work environment.

Head of Operations/Training Supervisor

Safe and Secure Campus
03.2002 - 05.2011
  • Managed the day-to-day operation of the company and its 24 employees.
  • Provided campus security for public and private schools in the San Francisco Bay Area.
  • Interviewed, hired, supervised, and trained new security officers.
  • Stayed abreast of all local and state law enforcement regulations.
  • Produced impactful safety training videos.

Logistics Warehouse Supervisor South

Apria Healthcare
04.1998 - 01.2002
  • Responsible for supervising activities, hiring, coaching, performance appraisal and discipline of subordinate staff.
  • Managed the shipping, receiving, and distribution of goods with the WMS and IBMI Systems.
  • Supervised the Driver/Service Technician and warehouse staff delivering medical supplies/equipment.
  • Ensured equipment is efficiently distributed to other branch offices within the region by organizing equipment deliveries.
  • Performed quality assurance checks on all products received before stocking or distributing goods.
  • Maintained proper levels of stock in the warehouse to ensure maximum profitability.
  • Ensured the department was in compliance with all company policies & procedures.
  • Ensured compliance with DOT, FDA, and JCAHO regulations.

Education

MS. Ed. - Health & Physical Education

Columbus University
Columbus, GA

B.A. - Organizational Leadership

Azusa Pacific University
Azusa, CA

B.Ed. - Health Education

University of Arkansas
Pine Bluff, AR

Skills

  • Logistics
  • Communications
  • Coaching
  • Safety Training
  • Organization
  • Problem Solving
  • Strategic Thinker
  • Trouble Shooting
  • Operations management
  • Production planning
  • Staff management
  • Production scheduling
  • Safety management
  • Supply chain management
  • Health and safety
  • Inventory coordination
  • Inventory management specialist
  • ISO standards
  • Team management

Awards

While employed with Inter-rail Transport, I was promoted three times within four years., In-depth knowledge of Safety, OSHA requirements, hazardous materials and incident response, Developed several impactful safety training videos that reduced incidents greatly., 2014 National Railroad Award for Being Accident and Injury Free, 2014 Quality Review, 99.97% score, 2014 Safety Award for 0 accidents within a year while transporting 200,000+ vehicles per year, 2016 American Association of Railroad Destination Quality Review

OTHER EXPERIENCE

  • Beautiful Zion Missionary Baptist Church Full-Time Associate Pastor West Memphis, AR May 2016 – 2019
  • Citrus Community College Defensive Backs / Special Teams Coach Glendora, CA. March 2002 – June 2006
  • San Bernardino Valley College Defensive Coordinator / Asst. Athletic Director San Bernardino, CA June 2006 – Jan 2011

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Timeline

Production Manager

Olshan Foundation
12.2019 - Current

Midwest Regional Manager

Inter-Rail Transport, Inc.
02.2015 - 05.2016

Operations Manager

01.2013 - 02.2015

Assistant Operations Manager

06.2011 - 01.2013

Head of Operations/Training Supervisor

Safe and Secure Campus
03.2002 - 05.2011

Logistics Warehouse Supervisor South

Apria Healthcare
04.1998 - 01.2002

MS. Ed. - Health & Physical Education

Columbus University

B.A. - Organizational Leadership

Azusa Pacific University

B.Ed. - Health Education

University of Arkansas