Keith Bonus

• Operated forklift in compliance with OSHA guidelines and organizational policies.
• Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
• Unloaded and stacked materials by raising and lowering lifting devices.
• Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

I have worked many different positions in my time with Costco. I started out as a stocker back in 1997 and worked my way up through the ranks to become a forklift operator. I have worked as a supervisor in the gas, produce and front end departments of the warehouse. I spent over 10 years in our shipping and receiving department, and also worked as a inventory auditor for a year.

• Conducted regular training sessions for new hires and existing employees on company policies, procedures, and best practices.
• Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
• Resolved escalated customer complaints with diplomacy and professionalism, maintaining strong relationships with clientele.
• Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
• Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.

I am currently in the Merch 101 program. I have spent many years in Merch, I feel that I have picked it up very quickly. I currently run whatever dept manager is off for that day from start to finish.