Obtain a position in a fast-paced environment to apply the skills and knowledge I have gained through my years of experience in related roles, including customer service, professional communication, leadership skills, completing task in a timely matter and other skills i have developed through my experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Technical Development Supervisor
Stanley Steemer Great Lakes Inc.
Byron Center, MI
07.2020 - Current
Tracked progress on projects and provided updates on progress to insurance adjusters for water mitigation losses through a software program called MICA.
Trained, mentored, coached, and evaluated crew members to operations manager.
Performed demolition to ensure drying process with use of power and hand tools, and set drying equipment such as dehumidifiers, air movers, and other drying equipment and monitor the progress.
Clean carpet, upholstery, hard surface flooring, and extracting water with truck mounted cleaning/extraction unit.
Upsell additional services while in clients homes to produce more volume on my truck totals while performing scheduled cleaning services.
Certified Water Mitigation Technician
BELFOR Property Restoration
Chesapeake, VA
08.2015 - 05.2020
Assessed water damage, identified sources of moisture and determined extent of contamination.
Removed standing water using pumps, wet and dry vacuums, extractors or other specialized equipment.
Dried out affected areas using dehumidifiers, air movers and other drying equipment.
Applied disinfectants to prevent anti-microbial growth.
Monitored drying process with moisture meters and hygrometers.
Installed containment barriers to isolate unaffected areas from contaminated ones.
Performed necessary demolition with hand/power tools.
Provided detailed documentation on all work performed throughout the job through various programs on hand held tablets.
Education
Combination Welding -
Tidewater Technical Institute
Norfolk, VA
09-2024
Skills
Water Mitigation
Hand/Power tools knowledge
Customer Service
Sales
Problem solving
Multi-tasking
Leadership skills
Accomplishments
Honorably discharged from the United States Marine Corps (1996-2002).
Top salesman throughout my career at Stanley Steemer.
Certification
WRT/ASD/CCT/UCT/AMR Certified through the IICRC for Carpet Cleaning and Water Mitigation (2004-current).