Supported successful harvests through diligent planting, weeding, and pruning efforts.
Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.
Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage.
General Manager
Reiman’s Harley Davidson
Kewanee, Illinois
04.2019 - 10.2024
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Developed and implemented strategies to increase sales and profitability.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Interacted well with customers to build connections and nurture relationships.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Reported issues to higher management with great detail.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Managed budget implementations, employee evaluations, and contract details.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Managed purchasing, sales, marketing and customer account operations efficiently.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Owner/Operator
The Finish Line of Kewanee
03.2012 - 04.2018
Fostered strong professional network and partnership building skills to connect with quality leads.
Optimized workflow processes through careful analysis of operational needs and resource allocation.
Trained and motivated employees to perform daily business functions.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Sales/Finance
The Finish Line of Kewanee
10.2008 - 03.2012
Reviewed and analyzed sales performance data, identifying trends and areas for improvement.
Developed customized financial reports, enabling sales managers to monitor and optimize their team''s performance effectively.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Manager
Krieger Auto Group
02.2003 - 03.2008
Attended industry events and conventions to expain sales opportunities.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Built long-lasting client relationships through excellent customer service and consistent followups.
Education
Diploma - General Studies
Wethersfield High School, Kewanee, IL
05.1990
Skills
Leadership and team building
Problem Resolution
Operations Management
Team Player
Efficient multi-tasker
Effective leader
Time Management
Training and coaching
Team Leadership
Staff Management
Customer Relations
Relationship Building
Training and Development
Inventory Control
Customer Relationship Management
Staff Supervision
Employee Scheduling
Verbal and written communication
Staff Training and Development
Staff Development
Team training and development
Motivation
Client Relations
Schedule Management
Staff Motivation
Customer Retention
Process Improvements
Deadline-oriented
Employee Development
Consistently meet goals
Performance Evaluations
Purchasing
Leadership and team building
Purchasing and planning
Quality Management
Sales expertise
Financial Administration
Sales Analysis
Account Management
Sales Team Development
Market Analysis
Proficient in Software
Contract Negotiations
Skilled negotiator
Farm Equipment Maintenance
Farm equipment operation
Farm Equipment and Machinery
Harvesting
Property Maintenance
Harvesting knowledge
Timeline
General Manager - Reiman’s Harley Davidson
04.2019 - 10.2024
Owner/Operator - The Finish Line of Kewanee
03.2012 - 04.2018
Sales/Finance - The Finish Line of Kewanee
10.2008 - 03.2012
Sales Manager - Krieger Auto Group
02.2003 - 03.2008
Farm Hand - August Hicks
05.1990 - Current
Wethersfield High School - Diploma, General Studies
Clinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August HealthcareClinical Nurse Assistant Student Intern at Thrive Healthcare Academy and August Healthcare