KEITH BROWN
Austin,TX
Summary
Dynamic and results-driven Journeyman Electrician Foreman with extensive experience at Coil, specializing in electrical installations and troubleshooting. Proven ability to enhance workflow efficiency and ensure compliance with safety standards. Skilled in electrical testing and fostering teamwork, consistently delivering high-quality workmanship and achieving on-time project completion.
Overview
11
11
years of professional experience
Work History
Service Technician
K.B. Service & Install LLC
11.2023 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Solar AC Electrician Service Tech
Alba Energy
09.2022 - 10.2023
- Installed, maintained, and repaired electrical systems in residential and commercial settings.
- Diagnosed and resolved electrical issues using advanced testing tools and equipment.
- Conducted routine inspections to identify potential hazards and recommend solutions.
- Provided training and guidance to junior electricians on best practices and safety protocols.
- Streamlined workflow processes to enhance efficiency in electrical installations and repairs.
- Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
- Developed comprehensive maintenance plans for clients'' electrical systems, ensuring optimal performance throughout the year.
- Minimized callbacks by consistently delivering high-quality workmanship that adhered to industry standards and best practices.
Journeyman Electrician Foreman
Coil
08.2021 - 07.2022
- Coordinated project schedules and resources to optimize workflow and meet deadlines effectively.
- Trained junior electricians on best practices for electrical installations and troubleshooting techniques.
- Collaborated with project managers to develop plans that aligned with client needs and specifications.
- Maintained detailed documentation of work completed for accurate record-keeping and future reference.
- Collaborated with other construction professionals to ensure seamless integration of electrical systems into building designs.
- Ensured compliance with local, state, and federal regulations by staying current on industry standards and codes.
- Achieved on-time completion of projects through diligent scheduling, monitoring progress, and addressing potential delays.
- Oversaw installation, maintenance and repair of power lines, electrical systems, fixtures and appliances.
- Monitored employees to enforce safety and work performance standards.
- Communicated with clients to assess needs, provide status reports ad inform of any potential delays.
- Sourced suppliers and purchased necessary materials for work.
Service Technician Electrician
Dunman Electric
08.2014 - 08.2020
- Installed and maintained electrical systems, ensuring compliance with safety standards.
- Diagnosed and repaired electrical equipment issues, enhancing overall system performance.
- Assisted in troubleshooting customer service inquiries, providing effective solutions promptly.
- Trained new technicians on operational procedures and safety protocols, promoting team competency.
- Implemented quality control measures to ensure accuracy in all repair tasks performed.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Residential Wireman
Russell Jones Electric
07.2018 - 02.2020
- Installed residential electrical systems, ensuring compliance with local codes and safety standards.
- Assisted in planning and executing electrical layouts for new construction projects, improving workflow efficiency.
- Collaborated with team members to troubleshoot complex wiring problems, fostering a cooperative work environment.
- Contributed to collaborative work environments by effectively coordinating with other tradespeople on shared projects.
- Demonstrated expertise in a variety of tasks including panel upgrades, circuit breaker replacements, and installation of switches and outlets.
- Continuously expanded professional knowledge by staying up-to-date on industry trends, advancements in technology, and changes in building codes.
Education
Electrical Theory, Electrical Code
IEC
Austin, TX06.2010
High School Diploma - Basic
Crockett Highschool
Austin, TX06.1995
Skills
- Electrical installation
- Electrical testing
- Electrical safety
- Low-voltage systems
- Conduit bending
- Power distribution
- Emergency lighting
- Switchgear maintenance
- National electrical code
- Grounding systems
- Motor controls
- Fire alarm systems
- Surge protection
- Load calculations
- Circuit troubleshooting
- Electrical estimating
- Residential wiring
- Lighting control
- Service panel installation
- Transformer installation
- Electrical schematics
- Electrical troubleshooting
- Circuit wiring
- Wiring circuits
- Teamwork
- Time management
Timeline
Service Technician
K.B. Service & Install LLC
11.2023 - Current
Solar AC Electrician Service Tech
Alba Energy
09.2022 - 10.2023
Journeyman Electrician Foreman
Coil
08.2021 - 07.2022
Residential Wireman
Russell Jones Electric
07.2018 - 02.2020
Service Technician Electrician
Dunman Electric
08.2014 - 08.2020
Electrical Theory, Electrical Code
IEC
High School Diploma - Basic
Crockett Highschool