Overview
Work History
Education
Skills
Timeline
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Keith Burris

Spaulding,IL

Overview

16
16
years of professional experience

Work History

Account Manager

Heartland Coca Cola
03.2021 - Current
  • Ensure customer satisfaction by building and maintaining strong relationships with key accounts. Deliver insights to senior management by preparing and presenting detailed performance reports. Enhance team effectiveness by training and mentoring new account managers.
  • Consistently given and achieved sales targets
  • Maximized profitability and secured long-term partnerships through effective client contract negotiation.
  • Drove revenue by analyzing client data to identify growth opportunities.
  • Consistently met deadlines and achieved results while managing multiple accounts.

Store Manager

Kent's IGA
11.2009 - 03.2021
  • Maintained seamless daily operations by overseeing opening/closing procedures and cash handling. Kept shelves fully stocked by monitoring inventory and managing orders. Sustained high-quality customer interactions by setting and enforcing service standards.
  • Vast experience in scheduling, hiring, termination, staff retention, and general retail operations
  • Increased sales while reducing expenses through strategic social media advertising and marketing
  • Grew profitability and revenue through effective sales strategies.
  • Increased product awareness and engagement by organizing promotional events.

Education

Associate of Applied Science - Business Administration

Lincoln Land Community College
Springfield, IL
05.2017

Skills

  • Client Relationship Building
  • Store management
  • Operations
  • Staff retention
  • Sales- both to customer and business to business
  • Team Leadership & Training
  • Sales & Revenue Growth
  • Inventory & Stock Management
  • Business Development
  • Product Expertise & Education
  • Lead Generation
  • Selling & Upselling
  • Client Satisfaction & Retention
  • Exceptional Customer Service
  • Conflict & Problem Resolution
  • Promotional Event Planning

Timeline

Account Manager

Heartland Coca Cola
03.2021 - Current

Store Manager

Kent's IGA
11.2009 - 03.2021

Associate of Applied Science - Business Administration

Lincoln Land Community College
Keith Burris