Summary
Overview
Work History
Education
Skills
Leadership Experience
Roles And Responsibilities
Communication Skills
Timeline
Generic

Keith Burton

Stockbridge,GA

Summary

My main goal is to ensure the smooth functioning customer service operations. I pride myself on managing, maintaining, and coordinating operations to provide exceptional customer service. Creating a positive and productive work environment is important to me, so I prioritize effective communication with team members, setting clear goals, and monitoring performance.

Overview

5
5
years of professional experience

Work History

Assistant Manager, Customer Service

Virtual Computer
08.2019 - 07.2024



  • Developed strong working relationships with staff, fostering a positive work environment.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Education

High School Diploma -

Mundy Mills High School
Jonesboro, GA
05.2024

Skills

  • Teamwork and Collaboration
  • Active Listening
  • Analytical Thinking
  • Computer Skills
  • Professional and Courteous
  • Excellent Communication
  • Customer Service
  • Problem-Solving

Leadership Experience

Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. With excellent customer satisfaction.

Roles And Responsibilities

  • Overseeing and supporting.
  • Responsible for analyzing ways to improve on.
  • Answering telephone calls and communicating with customers to meet their needs.

Communication Skills

Verbal implemented new procedures to keep our employer engaged in our work.

Timeline

Assistant Manager, Customer Service

Virtual Computer
08.2019 - 07.2024

High School Diploma -

Mundy Mills High School
Keith Burton