Keith Campbell
Anniston
Summary
Results-driven sales professional with strong skills in customer education, market research, and relationship building. Proven ability to manage inquiries and resolve issues effectively, ensuring high levels of client satisfaction.
Overview
40
40
years of professional experience
1987
1987
years of post-secondary education
Work History
Sales Agent
Dynamic Merchant Processing
Oxford
01.2023 - Current
- Assisted clients in selecting suitable payment processing solutions.
- Educated customers on product features and benefits effectively.
- Conducted market research to identify potential new clients and leads.
Sales Agent
Insurance Planning Services
Anniston
06.2018 - 10.2019
- Educated customers on product features and benefits effectively.
- Conducted market research to identify potential new clients and leads.
- Managed customer inquiries and resolved issues promptly and professionally.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed relationships with customers by providing excellent customer service.
- Resolved customer complaints promptly and effectively.
- Identified opportunities for cross-selling additional products and services.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
Insurance Agent
Allstate McCullars Agency
Anniston
06.2012 - 06.2018
- Assisted clients in understanding insurance options and coverage details.
- Processed policy applications and maintained accurate client records.
- Conducted regular follow-ups with clients to ensure satisfaction and address inquiries.
Insurance Agent
Alfa Insurance
Anniston
11.1985 - 03.2012
- Assisted clients in understanding insurance options and coverage details.
- Processed policy applications and maintained accurate client records.
- Conducted regular follow-ups with clients to ensure satisfaction and address inquiries.
Education
Certificate Of Completion - LUTCF Designation
NAIFA
11.1986 - 06.1990
Weaver High School
Weaver, ALSkills
- Payment processing
- Market research
- Customer education
- Lead generation
People Skills
Timeline
Sales Agent
Dynamic Merchant Processing
01.2023 - Current
Sales Agent
Insurance Planning Services
06.2018 - 10.2019
Insurance Agent
Allstate McCullars Agency
06.2012 - 06.2018
Certificate Of Completion - LUTCF Designation
NAIFA
11.1986 - 06.1990
Insurance Agent
Alfa Insurance
11.1985 - 03.2012
Weaver High School